Floor ruling using camera

Played a bit at a LA, the state not city, casino this weekend, and had a situation that was a first for me.

There was an all in on the turn, player 1 had a flush and player 2 called. I wasn't involved and didn't pay that close attention, but player 2 turned over pocket Jacks. after river, the dealer pulls the jacks into the muck and starts to slide the pot to player 1. Player 2 then starts protesting as the river was another heart, player 1's flush was in hearts, and he says he had the J of hearts, which would have been a higher flush. The dealer picks up the stub digs through the muck and throws out two jacks saying these are your cards and neither was a heart. One other guy at the table, guy sitting right next to him says he saw a heart. The dealer is adamant no heart, floor is called. The dealer didn't just pull two cards from the bottom he dug into the stub and found two non-heart Jacks.

When the floor came over they looked and found the J of hearts was in the stub as well. The dealer told him about one player saying he saw a heart, and the floor says if another player can confirm he can award him the pot. That seemed a bit arbitrary to me, thinking back I am not sure he said that but that was the impression I had, that if someone else could confirm a heart. No one else did,

So the floor goes and calls for them to go to the camera. We sat there a good 5 to 10 minutes waiting and the game was halted until he came back. That was a first for me, halting the game for that long and going to a camera. When the floor came back he said the camera was inconclusive. So player 1 got the pot.

I thought player 2 was going to get thrown out, He initially took it pretty well, obviously wasn't happy, Don't know if he had it but I felt like he thought he did, he seemed pretty confident when they came back from looking at camera he would get the pot. After the floor walks away the dealer says to him again, I am 100% sure those were your cards and this set the guy off. He told the dealer to stop F***ing lying and this got a response form the dealer about cursing, and guy came back again about Fing lying again and finally the dealer let it go. Guy didn't say another word about it after that.

[to mod] I meant to put this here and accidentally put it in general poker discussion, sorry. this is a copy of that post, the other can be removed.