Dealer's Tray is Short
Situation arose during my last session. Sharing the story because its lol funny and I also want to know if this would be standard procedure in other rooms.
Friday early night at a local 1/2 NL game
Dealers are switching and new dealer comes in and notices his tray is short 100 dollars. He immediately calls over the floor and lets him know. Dealer starts his round, after a hand or two a well-respected player states that he believes the previous dealer overpays a player in his previous down. He states player gave 200 in cash, and is given 300 in chips. Another player at the table says he also thinks he saw the same thing. Dealer calls floor over and tells floor. Floor leaves and asks the player who had at this point already moved to another game. Player denies he was over paid.
As this is all transpiring the dealer and other players at the table joke that maybe player x (at the same table, who also got change in the previous down, and who is awaiting a high hand payout) got the extra 100 when he rebought. Everyone jokes and laughs and says when the player gets his high hand payout that he'll owe the house 100 bucks. About 10 minutes go by, and floor comes over and says they need to go to the tapes.
The floor leaves, and after about 5 minutes, the manager of the room comes in and taps player x on the shoulder, they go about 20 feet from the table and player x, ends up having to give the manager 100 bucks from his wallet.
My questions;
1. I am assuming dealer who overpaid is getting a serious reprimand? Would this be a fireable offense?
2. Does the player have to pay the house? What would have happened if player had already gone bust, or refused?
3. How dumb does player X have to be to stay there - obviously waiting for his high hand payout but why not just come clean?!
happened to me before at the table and cage... pay or don't play there ever again. No you can't see the tape just got to take our word. I wish I could run my business that way. They're not even nice about it treat you like a criminal when you come in next time. (I drink when I play honestly didn't c
How much was your variance for?
Can't believe that some of you think that mistakes by the dealer are somehow the fault of the player, or that they would be interpreted that way. If I ever got more money back at a table game than I thought I was going to get, I would assume that I made a mistake or didn't know the rules as well as
rob, imagine if i won the bet legitimately and snuck on some extra chips there without the dealer realizing
the casino is not going to view that as a dealer mistake - instead i'm going to be viewed as a cheat
so while i wasn't attempting to past post, i was just upping my bet after a push, by the dealer paying me out there, i'm at the very minimum obligated to say "hey i just added some chips" and then with the floor staring right at the entire situation as well he's bound to notice it's a push as well so it was easier to just earn some cred and pre-empt it all with the "it's a push"
100 at the table and 500 at cashier. The 500 at cashier seemed like it probably was an error I got overpaid just the place was closing I didn’t pay attention. I remember him saying 500 less then the cash I had when I got home when I counted it. I was fine with giving it back to them honestly after talking to the floor I knew just the first floor was like accusing me of stealing was crazy. They also told me the cashier would be liable if I didn’t pay so not going to fight it.
I think I got overpaid at the cashier another time too and just paid but it was probably like 100 or 200 and not memerable.
The 100 at the table the dealer was like making change with another player with my buyin to give me reds and doing a lot of weird stuff I don’t even think I got overpaid because it’s pretty hard to buyin for 500 and get 600 and not notice but I think it was a bombpot that hand I was in it until it chopped so it might have happened. I just paid and moved on but I was more pissed they revoked my membership and wouldn’t let me play at their other room until it was paid even though they had no information on it I had to go talk to the manager at other room and pay first.
I’ve been shorted a lot of times as well. Sometimes it’s been caught and I have some crazy stories about that too… I had once where the manager was kinda nice about it but I’m pretty sure the cashier was stealing and they were more interested in getting their staff in order then getting the money returned. All the other times management is unbearable to deal with and I basically felt robbed.
End of the day it’s a business… for being in a customer service type business it’s astonishing to me they don’t treat customers better but the industry in general has shifted to catering to billionaire whales and lack of competition has made some rooms have very poor customer service IMO
