Your money is not safe on Betfair!
Hello,
I'd like to talk about my experience with poker, directly on betfair.
I have played on many underground sites and this kind a stuff never happened to me like 2 weeks ago.
I can't believe there can be such a large corporation that can take people's money so easily.
Here are all my emails with the barfair.(didnt even ask them for rakeback wich was around 100€š.
https://imgur.com/a/j4vx6E0
https://imgur.com/a/srzlHVH
https://imgur.com/a/nqWGn0n
https://imgur.com/a/eYzorJb
2 Replies
Hello,
I have been waiting for 20 days now, with my account blocked, which they blocked imediality after i deposited 5000ā¬. I've sent all requested documents multiple times, either by email or live chat.
I've been in live chat also multiple times, and they are just a joke and transfer me from agent to agent. I've been there multiple times, for more than 1h30min
I do not know the reason behind my account beeing blocked, however i've been patient enought to wait after sending all the requested documents prontly.
Anyone knows a phone number that i can call or is there here any Betfair representative?
Best Regards
https://www.betfair.com/aboutUs/Dispute....
You can contact the Customer Services (CS) team via Live Messenger here or by sending a direct message on the official Betfair Facebook channel or the āBetfairCSā Twitter page, where you will be able to discuss your query or issue with one of our CS Agents. In some cases, where the CS Agents will either be unable to resolve your query immediately, or where you are dissatisfied with the resolution provided, your query will be escalated to our Escalation Management Team (EMT) for further review and consideration.
