H2N4 HUD dissapearing on Winamax
Hello,
Since the last winamax update (monopoly promo), i've had issues with my H2N HUD, playing Expressos.
When i start a new table, the HUD loads fine, but after I finish the game and launch a new one, the HUD is gone, and so is the H2N button on the table.
My H2N and Winamax plug-ins are fully up to date.
Any idea how to fix that ?
Thanks.
1 Reply
Hello,
Could you please record a short video demonstrating the issue you're experiencing?
1. Delete any old logs from this folder: C:\Program Files\Hand2Note4\logs.
2. Launch Hand2Note and start a regular playing session.
3. In the video, ensure to display your PC's time and show the table titles while playing on Winamax so that we can correlate them with your logs.
4. Once you've finished the session, close Hand2Note and zip the logs folder located at: C:\Program Files\Hand2Note4\logs.
5. Send us the zipped logs folder along with the video to [email][email protected][/email].
Also please specify the timecodes in your email where you experienced problems with the HUD. We will check your logs and if we find any issues with Hand2Note, we will fix them in future updates.
Before reproducing this problem please make sure that you have the latest updates installed in Hand2Note, Rooms Integration, Winamax tabs.
