Sessions isn't showing live plays and hands

Sessions isn't showing live plays and hands


And is showing a graphic, not the played hands


If someone knows how to fix it, I'd appreciate some help

Tks

27 November 2024 at 07:34 PM
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1 Reply



Hello, this issue has been fixed in Hand2Note version 4.1.31. Сould you please try the following steps?

1. Add the entire Hand2Note folder C:\Program Files\Hand2Note4.1\ to your antivirus exclusions: https://support.microsoft.com/en-us/wind...
2. Close all poker rooms.
3. Restart Hand2Note.
4. Go to the Updates section and install the latest update in the following tab Hand2Note -> 4.1.31
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If the updates are not installed for some reason, it’s likely that the module is still running in the background. You can try to locate all Hand2Note-related processes in Task Manager and force close them, or simply reboot your PC.

Additionally, please note that antiviruses can sometimes block the installation of updates, so ensure that your antivirus is not interfering with the process.

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