H2N3 Not Launching – Need Access to Recover My Custom Configurations and Stats
The H2N3 version is not working at all. The program doesn’t even open — here is the link for reference: https://forumserver.twoplustwo.com/301/h... . I’ve paid for this software and I’m not getting any response from your side.

Regarding H2N4, the new version, it’s been extremely frustrating. Many things didn’t import properly, and I had to manually redo a lot of work I had already done. In particular, my Range Research classifications were not transferred. I invested a lot of time creating them, and now I can’t even access them.
Also, many of the custom stats I had created did not copy correctly, and now I have to rebuild them manually, which is taking an enormous amount of time. At the very least, I need to be able to open H2N3 just to check how things were configured — otherwise, I’ll be forced to rethink and rebuild everything from scratch, which is extremely time-consuming.
If you're forcing users to migrate to H2N4, fine — but please, let me open H2N3 so I can at least recover my structure and configuration.
I need a real solution and urgent support.
1 Reply
Hello!
We're sorry about this situation and missing your reply.
If you have a PRO plan, Hand2Note 3 should be opened without any issues. Could you please zip and send your logs folder: C:\Program Files\Hand2Note\logs to [email protected]? I'll carefully check it and give you the appropriate steps to launch it.
If the file size is too large, you can upload it to any file-sharing site and send a link.
Thanks in advance!