Hand2Note stopped importing hands from 888poker

I think the problem is that 888 changed their hand history format. So in order for hand2note to work properly on 888 there needs to be a hand2note update.

This is the new 888 format:
******
** First runout **
*******
** Summary **
thombelleau did not show his hand
First runout thombelleau collected [ 0,85 $ ]

This "First runout" thing is new so HUD software cannot recognize and import these hands without an update.

PS.... Hopefully 888 does not reinvent the game of poker by changing the way its played, with multiple runouts.

Hello!

That's true, they've updated they hand history format. Hand2Note 4 has been updated already and we're still working on the update for Hand2Note 3 and will release it as soon as possible!

Any update about it?

Thanks for your reply!

Unfortunately, we're still working on it. The Hand2Note 3 old core is much less flexible to implement new features or hand patterns.

We're doing our best to release it as soon as possible. Sorry for such a delay.

I am joining to this question. 1 month already gone and still no update :( money are burning

Hello!

Unfortunately, updates for Hand2Note 3 are a much more complex task compared to updates for Hand2Note 4.1.

Our developers are working on resolving this issue, but we are unable to provide an exact timeline for when it will be fixed.

Until today h2n worked on 888, showing the hud with the previous hands in the database prior to the hh update from a few months ago. So h2n was still partially usable on 888.

Today however, h2n completely stopped working on 888.... We only get the red error from h2n: "Hand2Note: restart this poker application or reopen the table"

So maybe this issue from today can be solved faster/easier? At least making h2n usable with the old hands?

We sincerely apologize for any inconvenience this situation may have caused.
You may need to try reinstalling Hand2Note so that the HUD starts working again on 888.

Could you please follow these steps:

1. Save your settings, and copy your folders "Config" and "Notes":
https://hand2note3.hand2note.com/Help/pa...

2. Uninstall Hand2Note via the Control Panel.

3. After the uninstallation has finished, please manually delete all files from the install directory (the default folder is located in:
C:\Program Files\Hand2Note\.

4. Download and reinstall Hand2Note using the latest installer:
https://h2n-uptoyou.azureedge.net/main/H...

5. Run Hand2Note with the default config (do not restore your config folder), enter your serial key in the program, and check if the issue persists.
Additionally, please make sure that this option is enabled: "Enable HUD with hand history converter."

6. If everything is fine and the HUD has appeared, close Hand2Note, and you can then move your configuration folders, "Config" and "Notes" back:
C:\Program Files\Hand2Note\

Your database won't be removed, no worries!

What to do, if it still not importing new hands ? Reinstalled everything like on above instructions

Same thing, restart the table, the inscription is in red

We have just checked it again, and if Hand2Note is reinstalled correctly, the HUD does appear on 888.
At the moment, hand import from 888 is not available, and our developers are working on resolving this issue.

If the issue occurs again, please contact us by email.
We will also need your Config and Logs folders so that we can investigate the cause of the problem.
[email][email protected][/email]

Yes, HUD is appearing. But not importing new hands. So we have just to wait for one more additional update? Did i understand you correctly?

Yes, unfortunately importing hands from 888 is currently not possible in Hand2Note 3.
You will need to wait for a future update, but at the moment we do not have an exact timeline for when it will be released.

write to tg @Tihiy_omut666

write to durov-messager dogTihiy_omut666

Is there any news or estimates at least?

Thanks

Hello!

Unfortunately, our developers have not yet been able to fix the issue with importing hands from 888.
Our apologies for the inconvenience. We are working to resolve this as quickly as possible.

Up

Hello!

We regret to inform you that our developers have not yet resolved the issue with importing hands from 888. We sincerely apologize for the inconvenience and are actively working to fix it as soon as possible.

Any news?

Hello!

Unfortunately, the issue with importing hands from 888 has not been resolved yet. We apologize for the inconvenience and want to assure you that our developers are actively working on a solution.

Still no?

Hello, сould you please add the entire Pacific folder located at: C:\Users\your name\AppData\Roaming\Poker\PacificPoker
to Windows Defender exclusions and test.
​https://support.microsoft.com/en-us/wind...

Still not importing :(