WPN ''Steals'' more than 50k in rewards

Hello my name is Frederico Nizzato da Silva, I have played poker professionally since 2018. Playing cash games since 2020, I have been active on zoom500 on stars for 2-3 years and on reg tables as well under the nickname fred_high. Nowadays I play for a stable called Metagame in wich I have done some coaching in the past. I decided to write this post seeking some help from the community about something that happened to me on WPN network this year.
Last year I was fallowing a regular from Portugal on Instagram that was doing the rake back challenge on WPN during 2023. He was playing 150-200k hands monthly on blitz200 to achieve the top rake back status on WPN. I really like that idea, since I was already playing high volume on other networks and always enjoyed playing zoom games. I then went further on studying their rake back system and noticed that I could make 144k +- (leaderboards+ revenue share + Rewards point system) yearly on rake back alone if break even at the tables. I showed this study to the stable I am part of and showed my desire to try doing that in 2024. They were on board. I also came to know that other regulars of the stable that were used to play high volume wanted to pursue the rake back status as well.

So at January 7, 2024, I started this challenge playing around 10k hands daily at blitz 200. Needless to say how stressful it was right away, even being used to play high volume, this was above my avg and was very demanding since the start . Also, I had to play on a tight schedule since the beginning, games started usually at 4pm BRT, and usually it takes at least 9 hours to finish the daily volume I had too. Besides that, I decided to move on expecting a very good reward at the end of the year.

After some time playing those games me and the other regulars of the stable that was doing the challenge (UrsoBranco Biluzin) noticed some suspicious players, playing very non intuitive lines constantly and playing high volume. Some of them were already on some lists here on two plus two being acused of being bots. One of them for example, acquition, was banned after making a deep run on The venom mtt , he played on a daily bases on blitz200 games. https://gyazo.com/c886802019cc04da3244d7...

There is a bunch of other nicknames I suspected some of them stop playing at some point but some were still active till the date I was playing there. Some examples CkaNNonBaLL , KimkardashFan , Impermanente , hamipuhyle. By this time, I had already played around 500k hands or more and decided to keep doing it since I was running close to 0ev bb at that point.

On the day 20 of July I received this e-mail. https://gyazo.com/96d01712875e73f289ad96...

I was surprised since I was clearly playing of unfair pool and they never banned some players. But I proceed to send all the files they asked for.

After this I sent all the videos, they asked for doing more than 1hour of gameplay going though all the though process behind the plays. I Also explained that I knew biluzin and urso branco , but didn’t have any type of collusion of profit share with them. I have been playing for the same stable for 4 years already and never had any profit share with any players this is also against the stable police. Here is the print Hero vs Vilan of biluzin vs all regs: https://gyazo.com/cba484e2e56900260c80a0...

Its looks almost like a joke ! The regular biluzin won the most money from Urso branco , winning almost double of the amount of the second reg. How Could be possible that we were soft playing this way? we have also sent lots of hand examples with insane bluffs one vs another and even crazier hero calls.

After that the investigation went on for more than 1 month with my acc being restricted. I could keep playing but couldn’t make any transfer or withdraw. Then on august 22 I received this final e-mail with their decision: https://gyazo.com/2c392fcbe1c32c7fc87ce8...

Note that the final argument for banning me was this : The accounts: NIZZA, URSOBRANCO and BILUZIN had been intentionally working together towards a common goal to reach the highest loyalty rewards possible while sharing nearly 50% of your blitz gameplay which we have deemed as soft play, Non-aggression external agreements, and bonus clearance fraud.

Now how come sharing 50% of the volume of the pool being illegal? Is kind of obvious that if you are trying to reach the highest rb status you would have to play almost every day and most of the time that those blitz200 games were running. Like I said in the beginning, most days the pool started at 4pm, so I had no choice of schedule. I had to start playing at that time if I want to have a somewhat decent sleep routine (remembering that counting breaks I would have to play for 9-10 hours straight). Also, the argument of working together to reach the max rb status makes no sense as well. That promotion is offered by the site, is almost like they let you start the promotion work almost the whole year for it and when they realized you would reach it, they find a way to take the promotion away. Besides that, RB is never more than 100% so even if we reach the highest rb status the room is making money from us still, and not the other way around.

1.5.7 Permanent ban allowing to withdraw their funds: This penalty describes a termination of an account where WPN determines in its sole discretion the right of the offending player to withdraw his or her remaining funds excluding unclaimed promotions, bonuses or loyalty rewards, plus provided that any affected players have been compensated in the amounts determined by WPN.

We will proceed with manually withdrawing any remaining balance from your account. Please provide a valid BTC address for this transaction.

This final sanction is a clear sign of their bad faith in the matter. Why they let me withdraw my funds but not the rewards ? When they banned. I had all the rewards that I had accumulated over the year still there, I wasn’t withdrawing it before because the way their loyalty system works if u accumulate your points till u reach last level you get better odds when exchanging those points. I had at that point more than 50k USD accumulated on rewards (part of the rewards were automatically withdrawn in the form of leaderboards + revenue share). So in my view is super clear their intention to ``steal`` my rewards accumulated there since the beginning of the year.

So that’s even nastier by their side. They have a loyalty system that incentivizes accumulating points. And then they ban you when you are close to reaching that goal claiming only that part of the money back.

I try to answer that e-mail saying exposing my arguments with no success. Here is their answer: https://gyazo.com/fb3a7ec7b3b5337cf723be...

Here are some hands, out of thousands, prints against Biluzin and Ursobranco : https://gyazo.com/601ddf179a2c911a20fbe6...
https://gyazo.com/19b4474efe353014209faa...

You might wonder why it took me so long to speak up about this situation. After the initial decision, the CEO of Metagame reached out directly to WPN, and we managed to get a response from their team. They requested a significant amount of information—most of which we had already provided—along with additional details specifically related to the stable we play for. We promptly gathered and submitted everything they asked for, but the entire process dragged on for over a month.

In the end, they started sending automated replies, stating that they do not discuss their decisions with third parties and would only communicate directly with the players involved. This response is ironic since they had been requesting all the information from the stable throughout the process.

Given this situation, we decided the best course of action was to go public and share our story.

Any help would be great to make this thread reach max number of players. So everybody can know WPN is super shady with their players and polices. And hopefully they reevaluate my situation. I don't even mind if they keep me aways from their games, I don't plan to play there anymore anyway. Getting my money back would be great already