Pokerstars have been checking my account for almost a year and don't want to give away my money

Hello, my nickname at Pokerstars is Factor232, bankroll is $ 2638.11, I am a micro limit player and for me this is a big and necessary amount at the moment. I have a full correspondence with Pokerstars and, if necessary, I am always ready to post it in this topic. And in short, the situation is as follows:
On January 19, 2024, my account was temporarily suspended based on the following phrase I said in the chat and Stars asked to clarify what I meant: "...I just tuned in to the grind because I have a difficult life situation and I need to move out of my apartment in a few months and then you strike such a blow in the back with your new VIP program...". I explained to them that there are no problems from a financial point of view, despite the fact that I have not worked since 2018, there is only a rejection by relatives of what I do - I play poker professionally. The first and last time I made a deposit on Stars was in 2015. I have a bank deposit account, a photo of which I sent to them, I also filled out the form they sent and, of course, sent documents confirming my identity and residence address. On February 22, that is, after almost a month of painful correspondence, I was finally unbanned without any restrictions. The fact is that in the process they offered me to restore my account, but on condition that I would not be able to deposit and make transfers to other players, which I refused with an explanation of the reasons. After unban, I did not resume the game, because it was still a -EV idea with a new VIP program, but on March 22 I went in to play few tickets so that they would not burn out and was unpleasantly surprised by the window with a routine check. Subsequently, it turned out that they blocked me again just 4 days after the restoration, that is, on February 26th without any warning or email. Since then, for six months, I have received the standard response:

"Hello Factor232,
We've temporarily restricted your account while it's undergoing a routine security review.
We can't discuss the specifics of the case until it's completed. But we might contact you if we need more information.
We understand that you'd like to solve this quickly. However, we need to look into the situation in detail, and this affects time frame needed for a resolution.
We'll update you on the results of this review as soon as it's finished."

On August 9th, without reasons this window changed to "your account is frozen" and from now on I can't log in.

On October 8, my patience began to run out and I wrote to them to name at least an approximate date for the end of the investigation, because I was not going to wait for years and warned them that I would contact the poker community and regulators, adding that first of all I needed my bankroll, the rest could wait.

On October 15 I've got an answer: "To review a manual cash out of your funds, please provide:
A government-issued photo ID that shows your name, date of birth and the issue date. This can be a national ID card, passport or driver’s license.
A recent utility bill or bank statement. Make sure your full name, address and statement date (no older than 3 months) are visible.
A screenshot of your Skrill profile screen. Make sure your name, email address and URL are visible. You can find this information under 'My Details' in the profile section."

I saw their email only on October 21 (which is not surprising, because a few days after October 8, I thought they would not answer me anymore and stopped to check my mailbox) and the very next day I sent them all the necessary documents, they accepted the passport and the Skrill immediately, but rejected bank statement with my home address without any explanation.
It took a month to send them documents that satisfied them, because they rejected few of them without explaining the reasons, besides, I often had to wait a week for a response from them and they completely ignored all my clarifying questions.
Finally, everything was done, on November 28 I sent them a bank statement with my home address in English, with transactions for the last 3 months, in pdf format. After almost a week, without receiving a response, I wrote them, that I have sent all the necessary documents, is there anything else they need? And suddenly I get an automatic response that this mail is no longer active(support@starsaccount.eu ), although they wrote to me from it only a few days ago.
I duplicated the question to 6 other email addresses from which they wrote to me (security@starsaccount.eu , [email]security@starsaccount.com[/email] , [email]security@pokerstars.com[/email] , [email]security@on.pokerstars.ca[/email] , [email]support@starsaccount.eu[/email] , [email]support@starsaccount.com[/email] , [email]support@pokerstars.com[/email] ) and there was no response from any of them in 4 days.

On December 7, i.e yesterday I wrote to them: "Hello, it has been 10 days since I sent the last document you requested - a bank statement in English, with transactions for the last 3 months, in pdf format. To my email sent to the email I corresponded with(support@starsaccount.eu ), suddenly an automatic response came that the email was no longer active. Therefore, I forwarded the last correspondence to 6 more emails from which Pokerstars replied to me and no response came from any of them in ten days. I wait another day and if there is no response, I turn to the poker community and the regulators, since Pokerstars apparently does not want to give my hard-earned, honestly earned money and Pokerstars has been conducting its "investigation" of something unclear for almost a year."
Today I checked mail and after receiving no response, I decided to create this topic, I also duplicated it in the Arbitration on Gipsyteam and, of course, I will contact the regulators MGA and eCOGRA. I have repeatedly warned Stars about that, patiently waiting for their investigation for a whole year (while realizing its absurdity). Thanks for your attention.