[PokerStars] Software Improvement Thread

Should we call PokerStars a poker room still if all they focus on is increasing rake paid and not the player experience? They focus on 6 max nlhe because it generates more rake, winrate at least for me is smaller- so i have to play more, pay more rake to make some profit. In full ring you pay less rake, you make more money. Are they just greedy or are they just genuinely not able to survive as a business when they focused more on full ring games and removed this absolutely silly 4 table cap?

Is it just me or does the server maintenance take too long today?

They said 5 hours, it's been almost 6.

Thank you! I thought that it's just me. They must be going through something big 😃 Hope it's not another black friday type of thing.

When is leaderboard coming back? Grinding is so boring now, and the fish are gone as well

Not coming back.

Did you get that from an official source?

Sux if true. The leaderboard was fun and nice for a few extra bucks rakeback.

In the stars discord loyalty rep.

.

They've just made the lobby bigger for utterly no reason. Their IT ppl are simply morons.

And the leader boards going looks like it's killed zoom plo.

It's probably not the IT guys, but whoever is in charge. IT only do what they are told to.

Anyway, the lobby is very very bad now.

as a very casual player, I think the decision to increase Blue chest requirement to 2000 points is absolutely ridiculous. Majority of Micro players (NL2,NL5, even NL10) will never acquire enough points to open a chest until the points reset and all the rakeback is gone. It is really demotivating for a casual micro player. And without any other incentives to play (no missions, no leaderboards...) it's a very dull place to play

How can they not have fixed and activated card sorting again.

Any idea how to change seats in a tournament after the latest update? It used to be that you right-click the seat you want and choose it. Now, if you right click it gives you this

Note: I don't want to change the default seat, but choose a specific seat for each tournament (visually easier when playing multiple tables).

Also, is it possible to go back to the old tournament list layout? this one sucks

Does their support check this thread?

stars support hasnt responded in this thread for years, they mainly do support via discord

I have emailed them regarding this.

I play omaha topscreen seat, omaha hilow downscreen seat, badugi left seat, 8 game right seat etc when I multitable.

The support staff is way more clueless than they used to be. When they finally got my question after tree emails about the seat selection this was their answer:

"Hello X,

Thank you for contacting our support team for your assistance.

If you are unable to see a feature that was previously available, then it might mean it was removed.

We often make changes on our software to improve the quality of play.

If you have questions, let us know.

Best regards,

Sofia

Pokerstars Support"

Not even gonna send the question to their software department. Generic bot answers ftw.

They literally just ignored you. They have made changes to the software regardless of player feedback (claiming it's for the players and for the ecosystem) for years now. They introduced 4 table cap for cash games. Four tables! in online games. Are you kidding me. They introduced zoom, added some stupid graphical engine to make it slower and "look better" and now they are changing the look of the tournament lobby to make it look like a carnival. With all the segretion happening with the "regulation" of online poker there are less players and less tables to play due to table cap and amnt of players. Tournament guarantees are absolute dog s*it now. Their support ignores you most of time or they just start gaslighting you that you're not nice enough to them when they absolutely suck at what they do and your reaction is just a natural response, valuable feedback to them. Wonder how long are they keeping this s*it show going?

Pokerstars is the kind of platform which if you put them in a room with hitler, stalin and lenin, and gave them a gun with two bullets, they would shoot themselves, twice

Lately my PokerStars client CPU usage is above 50%. Starts to hang my system a bit to a point where cursor is not moving sometimes for a sec. Are they mining bitcoin with it or what is going on.

are the leaderboards dead or is this just an another bug?

Same here they're not on the leaderboard page on the website either. Sure is nice that they've taken them away again without communication.

Yes they are gone now

Is it no longer possible to turn off player chat? In the chat settings I see the option to turn off dealer chat but not player.

Hi Paper Tigers
Right click on player and then select this icon.

Thanks.