Can't update PokerStars

Can't update PokerStars

There has been issues on pokerstars with Belgian players for a whole week now.
(Lobby not updating properly, decisions on the table not processing properly, timing out on hand)

Having been in cotanct with support twice they keep telling they are aware if the issue and are working on it.

Now from today when I start PS it tells me to update, but when I try to do do I can't connect to the PS server.
Support isn't reachable anymore. Been in the waiting room 2 times. 3 and 2 hours and the support chat just gets closed aftet that.

Anyone experiencing similar problems?


I do find the PS support very lacking and I am seriously considering withdrawing all funds and moving them elsewhere.

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24 October 2024 at 04:53 PM
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4 Replies



hey, I have the same problem!! Is there a solution already?

I'm also withdrawing all my funds and never play again on stars. They have 0 respect for their customers


by coppens21 k

hey, I have the same problem!! Is there a solution already?

I'm also withdrawing all my funds and never play again on stars. They have 0 respect for their customers


I haven't tested yet. (Will do so this evening) , but I heard the issue is resolved.


I can confirm the issue is resolved.


by Count Nelson k

I haven't tested yet. (Will do so this evening) , but I heard the issue is resolved.

nope,still there for belgium

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