Pokerstars Support Questions?

Back then I would email [email]support@pokerstars.com[/email] and they would answer questions. Then they changed the email to [email]support@pokerstars.eu[/email]. But now they seem to have a live chat? So is that how most people speak to someone on stars? So email works or not?

If you have an issue where you want to ask them a question and live chat probably won't answer you it as you are asking them if they could do something about say your tournament tickets that you have, would this be something that you have to email stars about? Such as say a situation where you want to know if they could do something with your tickets and where someone in live chat will obviously have no power or decision on. What would be the best way to ask pokerstars this? Would it still be by email and which email? I heard they use discord so that would work as well or not as good? Regards.