GG Poker Tournament Glitch
Hello, I need help verifying a payout discrepancy in a GG Poker satellite. In the tournament HH $2.50 Step to $1M GGMasters $25, my screen name is 4LaLa4. I finished all-in against A_Poker_A. I had a bigger stack, yet he was placed in 6th and received the payout, while I was placed in 7th. I have a full video and hand ID TM5847461326 as proof. Please explain how the final placements were calculated, as the ranking I received is incorrect. Thank you."
1 Reply
That's a clear error and worth fighting for. GG support has resolved payout discrepancies before when you come in with a hand ID and video proof, which you already have. Submit a ticket directly referencing TM5847461326 and attach the video, then post your ticket number here so there's a public record in case they drag their feet.
