[888poker] (ROW) Official Players' Thread
Howdy Folks,
Gibraltar based, licensed and regulated, 888poker has had a record breaking year thus far with several milestones including; launch of PokerCam and Team features, 132% year-on year growth in liquidity, EGR winner of Best Poker Software, EGR winner of Socially Responsible Operator of the Year, two Team 888poker 2011 WSOP Bracelet Wins and now another two Team 888poker players at the 2011 WSOP Main Event Final Table –yes, we have two November Niners!
For more information about 888poker and to check out upcoming promotions please go to:
http://www.888poker.com/poker-promotions...
Regards,
Aaron
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Hi guys,
Can you please add your poker user names to the posts where you are having issues as this will save a lot of time for all concerned,
Thank you.
FYI,
To clarify, member needs to meet our verification requirements, it must:
Be dated within the past three months,
Clearly show their full name,
Display their current address, and
Include the date of issue.
If any of these details are missing or unclear, the document may not pass our verification standards. We recommend double-checking these criteria before resubmitting.
Kind regards,
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In future anyone reporting other players for cheating, collusion etc must give me their user names ok guys.
Regards
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Just got this from support,
To assist member moving forward in the verification process, we recommend the following:
Submit a Certified English Translation: If the document is not in English, they will need to provide a certified English translation of the document, along with the original version. This ensures the document meets our verification requirements.
Clarify Address Changes: If their address has changed since registration, they can mention this when submitting the documents so we can upda
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Edit/MH: Previous thread.
Hello,
This promo code is not working (RoyalPremiere20) .. I already made my deposit today
username: hateraisez
on 888poker.ca
Hey 888 Rep!
Hope all is well!
I got a deposit offer via mail and client, but when I use get the not eligible message. That’s annoying.
Ontario Client, id: Iamdaanuts
Can you help fix asap ?
Yet again didn't receive my rakeback for last week for the account riksanchez.
It seems crazy to me that no one from 888 is willing to explain to me why I'm not receiving cash game rakeback automatically every week or how you get invited to receive it when the promo says 'all you need to do is play'. The lack of transparency is bizarre.
Hello,
This promo code is not working (RoyalPremiere20) .. I already made my deposit today
username: hateraisez
on 888poker.ca
Hey 888 Rep!
Hope all is well!
I got a deposit offer via mail and client, but when I use get the not eligible message. That’s annoying.
Ontario Client, id: Iamdaanuts
Can you help fix asap ?
Sent over for you guys.
Regards
My nickname is 888 bichep. My problem has not been solved for 3 months. They accepted my passport, but they don’t accept my residential address according to the documents provided and they say that the file is not suitable. I spoke online and was again forced to send a utility bill through the cash register. Then I wrote and sent documents with translation online to [email]Operations@888brands.net[/email]. From there there was an answer that in the log of my visits there was a change of co
My nickname is a bichep. You have already worried about my authorization once. I sent what you asked for 20 days ago. Namely, a bank statement in English and my address is registered there. It was stated that they would check within 72 hours, but after 3 months of fighting with your document verification department, my patience is running out. If they are so stubborn and do not want me to take the unfortunate 370 dollars, then I assure you that this can result in a much larger sum for the poker site if I get angry. There are enough poker forums and social networks on the Internet to publicize my story and more. How they treat me is what the answer will be.
P.S : If for them it is not money, then for me, who is near the military front line, every dollar counts. As long as we have a war in Ukraine and there is chaos, there is no work.
hello again......
My case is about proof of source blabla...been 2 month....
Finally I received an email from spanish language support 888.com because they were messing it up with 888.es, the email said that it can't see any restriction on my account.... and all is good. But my withdraw isn't coming through...
I contact chat support, which says there is pending documentation.........
I've sent all documentation almost a month ago, since I started this thread with you 888rep.... And suposedly it has been approved?because there is no pending verification nor documents left to send or asked on the personal information/verification panel/tab on 888poker software or website....
Since there is no restriction I did a withdraw, but again, still not working,....atleast 2 month not with this issue........
I'm starting to get frustrated.
I don't understand....
My neteller withdraw has passed already 7 days, and it should take 5 days max.
I want to go back to playing full volume in 888 and feel my bank is safe and my funds secured.....
¿Could you help me out please?
username: IAMBEAUTIFUL
My nickname is a bichep. You have already worried about my authorization once. I sent what you asked for 20 days ago. Namely, a bank statement in English and my address is registered there. It was stated that they would check within 72 hours, but after 3 months of fighting with your document verification department, my patience is running out. If they are so stubborn and do not want me to take the unfortunate 370 dollars, then I assure you that this can result in a much larger sum for the poker
hello again......
My case is about proof of source blabla...been 2 month....
Finally I received an email from spanish language support 888.com because they were messing it up with 888.es, the email said that it can't see any restriction on my account.... and all is good. But my withdraw isn't coming through...
I contact chat support, which says there is pending documentation.........
I've sent all documentation almost a month ago, since I started this thread with you 888rep.... And suposedly it has
Sent over guys.
Regards
ty 888rep.
I vote for you to step up in the support chain jaja
Hello, can you tell me if it is necessary to win back a free casino game in the amount of $ 30 with a first deposit bonus???
If necessary, on what terms ???
Hello , my account has benn put for restriction even though I have sent all the necessary paperwork to vertify my ACC. ID confirmen but address can not be and I have sent multiple utillity bills and statemans from bank but they keep requestiong another one everytime. Sent email to 888 support but nobody answering.
Is it possible to talk to someone to review my case?
ACC name is ; 2121mandala
Thanks
Re: 888 NJ
Can anyone from 888 help me with my now deactivated NJ account? I understand why my account was deactivated but what I really want is for someone to follow up on my request for a check withdrawal I made about 2 weeks ago. TIA.
hello!
I want to say 2 things.
First of all have a looot of patience and thank 888rep, because he is doing a good work contacting with 888support.....but it takes a lot of time........
Second, 888rep, could you send it over again, I finally good a email saying, i'm fully verified (again), my SOF accepted etc. etc
But still missing my withdraw which all started with........
again, ty for your time and help.
hello!
I want to say 2 things.
First of all have a looot of patience and thank 888rep, because he is doing a good work contacting with 888support.....but it takes a lot of time........
Second, 888rep, could you send it over again, I finally good a email saying, i'm fully verified (again), my SOF accepted etc. etc
But still missing my withdraw which all started with........
again, ty for your time and help.
Sent over again for you.
Regards
i want to report a player from Latvia: Sanpapa
He is constantly abusing sit out option at cash tables. Constantly repeating sit out/sit in action after recreatonal player's sit out/sit in action.
ty so much 😀
right now everything was solved!!
Happy to be able to play again fully to 888.com, and gratefull for your help and time......... it took a while.......but 888rep is the one keeping up with support!!
So........guys/gals, be patient...... 😀 and it gets solved!
much appreciate 888rep.
Hopefully you get promoted and get more on top of support coordinating to make 888 bigger again.
Cheerz!
See you at the tables
glhf
Today morning I got prompted to install the new version of 888poker desktop client.
The update/installation will not complete. Removing the software and downloading + re-installing resulted in the same error. Anyone else experiencing similar?
Today morning I got prompted to install the new version of 888poker desktop client.
The update/installation will not complete. Removing the software and downloading + re-installing resulted in the same error. Anyone else experiencing similar?
SOLVED: AVAST prevented the installation to finish
HELLO who can help me with my 888 account unlock i send all documents but 888 mail not answer me , save my soul mi account name is JACKS1984 ,
i write on the mail more than 2 monts and have no answer , if it will be decided ill be really happy
THANK YOU
hi
What you got was an automated email for the document submitted - this is not the official confirmation of finalization of the review of the account.
Your review of the case is still pending with the relevant dept.
Regards
Hi, I still can't access my account. Support does not write and does not respond. The inspection lasts almost 3 months. I submitted all the documents that were required of me.
nickname starantor
Hello everyone! I also have a problem with address verification. I’ve sent all docs I have to [email]support@888.com[/email], at least 3 proofs of address not older than few months . Nothing was accepted, account is frozen for more than a month now. Got pretty serious part of my bankroll there. My username is StepShim . @888Rep, could you please help?
@888rep Hello! So about a month and a few docs with POA ago my account is still frozen. Recently i managed to get a bank statement fitting all the requirements, but still no success.
Asked my affiliate for some assistance, but no results too.
Could you help with it? My username is StepShim. If needed, i can send docs to pm.
