[888poker] (ROW) Official Players' Thread
Howdy Folks,
Gibraltar based, licensed and regulated, 888poker has had a record breaking year thus far with several mile
Thank you so much for your assistance. Honestly, I'd given up hope of getting any help. I spent so long going through verification (sending all sorts of documents and statements for almost a year). I finally got through it, started playing, and then, bam! They closed my account, aren't responding to my messages, and aren't refunding my money. I've always had such a positive attitude toward this room and recommended it to my friends. I really hope they'll change their attitude toward their players.
@888Rep, I have been contacted about the issue I am having and as always your help is greatly appreciated.
Hello everyone,I'm looking for help because I've been trying to verify my 888 account for months without any success. I have already submitted the requested documents multiple times (bills, proof of address, etc.), but they keep getting rejected without a clear explanation of what is wrong or what I should correct.Honestly, I no longer know what else to do or what kind of docum
Sent this over for you.
Regards
Does anyone know where to find the current rake structure for cash games?
Thank you. So these numbers are still accurate? I can't find the Limits and Rake section of the 888poker website anymroe.
Hi,
I was forced to change my last name due to family circumstances. I sent documents confirming my name change to customer support, but they didn't accept them. I sent them again, but they still didn't accept them, and this went on for six months. Then they asked me to send the documents translated into English. I translated them, sent them, and they still didn't accept them. Now, customer support hasn't responded for several months. How can I contact them? When will this abuse of players end?
those 2 guys were chip dumping at 50nl
:
nistor293 and ifrimer4 - check them
Hi, I was forced to change my last name due to family circumstances. I sent documents confirming my name change to customer support, but they didn't accept them. I sent them again, but they still didn't accept them, and this went on for six months. Then they asked me to send the documents translated into English. I translated them, sent them, and they still didn't accept them.
Can you please give me your poker user name?
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Hello! Please help me resolve this issue. I haven't received any emails from support. Maybe you can help me resolve this issue. Username is Pimstein.
Dear 888 representative, we, as forum users, express our gratitude for your assistance.
I sent a message to support from my email address. I'd like to duplicate this message here, and I ask you, as an 888 platform representative, to forward it to your colleagues.
Thank you for your assistance to ordinary players.
Dear 888 Support Team,
I am writing to formally complain about the ongoing failure to respond to my previous inquiries and the unexplained suspension of my account.
On 21-02-2026, I made a deposit in the amount of USD 800. After playing for approximately 30 minutes, I requested a full withdrawal of the entire balance. Shortly thereafter, my account was temporarily disabled without any prior notice, explanation, or stated reason.
I confirm that I have not violated any of the platform’s terms and conditions. Given the extremely short period of activity on the account, no breach could have occurred.
Despite multiple attempts to contact your support team, I have received no response or assistance. The continued withholding of my funds without providing any justification constitutes an unreasonable delay and appears to be in breach of your obligations as a licensed gambling operator.
In light of the above, I am now compelled to escalate this matter to the relevant regulatory authorities. I am preparing formal complaints to:
Virtual Global Digital Services Limited and VDSL (International) Limited (licensed by the Gibraltar Gambling Commissioner under licences 112 and 113);
The relevant regulatory body in Canada, where my account is serviced by VDSL (International) Limited.
I hereby notify you that I will keep you informed of all communications with the regulators and reserve my right to take any further action necessary to recover my funds and resolve this issue.
I demand that you immediately:
Provide a clear and detailed written explanation for the suspension of my account;
Reinstate access to my account or process the full withdrawal of all funds owed to me without further delay.
Please treat this letter as a formal complaint and respond within 7 days.
Yours sincerely,
Olexandr Borshch
Account Username: dobarrr8
Registered Email: [email][email protected][/email]
Date of Deposit: 21-02-2026 with amount 800 USD
Requested Withdrawal Amount: 28-02-2026 with amount 793.37 USD. Confirmation number: 924166242124
Hello! Please help me resolve this issue. I haven't received any emails from support. Maybe you can help me resolve this issue. Username is Pimstein.
Dear 888 representative, we, as forum users, express our gratitude for your assistance.I sent a message to support from my email address. I'd like to duplicate this message here, and I ask you, as an 888 platform representative, to forward it to your colleagues.Thank you for your assistance to ordinary players.Dear 888 Support Team,I am writing to formally complain about the on
Sent this over for you guys.
Regards
Hello, I have the same problem, username: Ellenatorbeen playing here ten years from Chile, suddenly all withdrawal methods-Skrill, Neteller, Luxon-got blocked. Only bank transfer left. I deposited with those e-wallets, why can't I pull out the same way Now they want a bank statement with my address, SWIFT code, account number, all in one. But Chilean banks don't print addresses
Sorry for posting again, but this situation is getting ridiculous
I got a temporary fix and the block returned immediately. Multiple support chats and even contact through a manager have achieved nothing.
A friend from Argentina had the exact same issue. Another friend (a poker coach) can't even play because 888 refuses to accept his proof of funds as a professional player.
This is starting to look like a deliberate pattern to frustrate and lock in long-time winning players.
Keep only the bare minimum to play. If you don’t get lucky with support, they will drag this for months, asking for one document today and something different tomorrow. Don’t give them any excuse to keep your money hostage.
Dear 888 Rep,
It seems my next withdrawal request isn't being processed again. :( This time it´s a 200 € payout to Skrill lost in the void since three days. Is this the new normal? What´s wrong? Is 888 on the verge of going bust? 🙄
It´s really sad how 888 treats their German customers.
Please help!
I´m playing on 888poker.de. Username: "Protzler". Registered EMail: [email][email protected][/email]
Thanks in advance and best regards
Michael
Hello ,
there are some issues with skrill , and my withdraw returned. Now 888 sent it again with same method , but skrill issues has not been resolved. I will use another payment method
I've asked live support to cancel my withdraw , but they didn't
Could you please do it for me
nickname re1ite
Sorry for posting again, but this situation is getting ridiculousI got a temporary fix and the block returned immediately. Multiple support chats and even contact through a manager have achieved nothing.A friend from Argentina had the exact same issue. Another friend (a poker coach) can't even play because 888 refuses to accept his proof of funds as a professional player.This i
Dear 888 Rep,It seems my next withdrawal request isn't being processed again. :( This time it´s a 200 € payout to Skrill lost in the void since three days. Is this the new normal? What´s wrong? Is 888 on the verge of going bust? 🙄It´s really sad how 888 treats their German customers.Please help!I´m playing on 888poker.de. Username: "Protzler". Registered EMail: [email]regenm
Hello ,
there are some issues with skrill , and my withdraw returned. Now 888 sent it again with same method , but skrill issues has not been resolved. I will use another payment method
I've asked live support to cancel my withdraw , but they didn't
Could you please do it for me
nickname re1ite
Sent this over for you guys.
Regards
888 Rep,
Hi, I wrote here a while ago, and the security service responded, but the case wasn't resolved. And now they've stopped responding again.
I've already sent all the necessary documents, but I don't understand what they want. Is there any way to speed up the process?
My 888 username is 'CamachoAvila'.
