[888poker] (ROW) Official Players' Thread

Hello,

I have a question regarding the account security secret phrase. I’m not fully confident that I remember it correctly.

The phrase I set is related to my dog’s name, but I usually call him in my native language, and I’m not sure how I originally entered it in English.

As I understand, it may be required when answering security questions in certain situations (for example, during account-related requests).

Could you please advise what I should do if I’m unsure about my secret phrase? Is there a way to recover, reset, or verify it in advance?

Thank you.

So you deposit 800 and after 30min made a cashout. None of poker rooms in the whole world will allow this. You always will be blocked.

You have to wager your deposit amount 1x. At least.

Generate some rake and only then make a cash out. Better to wait at least 24h after your deposit.

It's such basic rules, cmon.

Sent this over for you.

Regards

"Why won't it read the god damn terms and conditions?"

Why do not turn on brain and some logic thinking?😀

Poker rooms are paying money for your cash outs. When the guy deposit 800, generate 2 usd rake and then withdrawal. Its a negative profit for any poker room. Who will like this? Nobody.

When you deposit 800 bucks, you supposed to play on these 800. Not on 50, but on 800.
If you want to play on 50 bucks - so deposit 50 bucks.

There is no any service in the world who will like situations when some people are using their services for free.

It is so simple. But instead of thinking a little bit - people are doing stupid stuff and then post here complains how 888poker are bad.

Played on the mobile app for the first time and I like it, sounds are crisp, runs smoothly and works well when playing two tables.

Plus found the answer to one of my previous posts, I couldn't understand why some players were using the "nice hand" emoji and I couldn't.

Hello 888Rep,

I am unable to log into my 888 account — it appears to be frozen or blocked. Could you please explain the reason and advise how I can unfreeze it?

I've also heard there are some issues regarding players from Belarus. How can I resolve this issue? I am a very active player and would like to continue playing.

My email is: [email][email protected][/email]

Thanks in advance for your help.

This particular "complaint" is ridiculous and looks like a classic case of attempted money laundering; which is probably why there's a hold.

However, read back the last few hundred posts and you'll see what appear to be many unnecessary delays and bans. There is definitely what appears to be a jobsworth attitude in the CS departments, where every i must be dotted and every t crossed or any important-to-the-customer business is quite likely to be put on the back burner.

We are very lucky to have the Rep here, who can take legitimate complaints straight to the right people.

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Sent this over for you.

Regards

Please be advised that we are no longer operating in Belarus.

Kind regards,

Hi,

888poker Continues RakeLESS Sundays in April too!

Following the strong performance of our March campaign and positive player feedback, we’re extending RakeLESS Sundays into April.

The promotion will once again apply to our flagship $100,000 Mystery Main Event, with 100% of buy-ins going directly into the prize pool (zero rake).

April RakeLESS Sundays dates:

April 5
April 12
April 19
April 26
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Please find this as a PR brief for coverage.

Click here for more information.
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I know, I've been trying to withdraw my funds for over a year now.

Can you remind your colleagues to respond? They've disappeared again and aren't responding.

Hi is the rakeback promotion ending? I just got the below message in my account :

Hi,

Just a quick heads-up that Rakeback will stop running from 01/04/2026, until further notice. We hope you enjoyed the promotion.

Keep your eyes peeled for the next special promotion coming your way soon.

Is this site wide?

Sent this over for you.

Regards

To me it seems that the March one is ending and then the April one starts.

Got qot email that Rakeback will be sto⁹pped? gg it was fun!

The message is a bit confusing indeed, only the high stakes tournament ($50 and up buy in) rakeback is currently paused, until further notice.

All other promotions (can be found on the site) are available.

This was already posted on social media channels:

“there’s some word missing from this pop up.

This applies to the high stakes MTT rake back. This is temporary”

Thanks

ban Cocutza29 man, chip dumping

no day without chip dumping - check those two also beatrice got the money...

Hello 888Rep, why was my message left unanswered?

Because you didn't give any ID - poker user name.

Regards

Always 2 players from Romania. But different nicknames. Maybe there is some promo for Romanian players, which has been abused.

Possibly, another possibility is avoiding the player transfer feature to avoid having to play through it. Seen two players on Ipoker doing something similar in stack spinner games recently.

Also was very common in SnGs here back in the day, seen two Peruvian players who kept registering together in $20 HU games and the same player would insta sitout and repeat this.

Sent this over to be investigated.

Regards