[888poker] (ROW) Official Players' Thread

Any update?
I need my account back please.

Hi 888rep,

I forgot my password, made a new password and my account become "temporarily disabeled". I have no any emails from 888. Can you please clarify what is going on ? Or can you ask somebody to email me, what i have to do. Thanks

my account name is: deborahbianc

Hi 888!
I checked the balance. Nothing has changed. Could you return $ 7.88. Thanks in advance.

Username BureBON

ID 776598480

That much I know, sorry if it wasn't clear.

How much is the rakeback?
Is it daily/weekly/monthly?
How/where can I check this?

You should be able to check this in the poker client.

Regards

These are being checked so please look out for emails.

Regards

Hi, could you please tell the team to answer to my email so that I know which documents can I provide in my situation to increase my deposit limits ?

I received a generic email the 31st January and I replied that same day and still have not heard from them. Please read it and provide me some more detailed information. Communication is so difficult with 888…

My email is [email]eduardosaura@hotmail.com[/email]

I appreciate your help

Hello ,

2 days ago i recieved this email. And i immediately replyed it in livechat and by email. I still didn't recieve any reply or clarification of your question

there is already 72hrs passed that my withraw is pending #797178218202

I've registered my account in Belarus , then i moved to Kazahstan . I provided you documents to prove my current place of living in KZ
There was a "gap" when i was already living in Kazahstan but my account was still on Belarus registarion
What is a problem in it ? We discussed this with you in the chat and I received a reply that it is not prohibited.

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And all the more so because before I started the game in another country, I informed you about it, provided the documents and waited for you to change the country in my profile.

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And on top i was in touch w your representative on gipsyteam.ru about my move to Kazakhstan

So as a summary i have two questions
1. What do you want from me ?
2. Where is my money?

Hi,
1.I have a question regarding card strike, i read T&C and didnt fint it anywhere answer on my Q - amount of money you can get is based on if you are winning/losing player?! i play every month around 60-80k hands and i have never( and i mean never ever) got more than 1BB in the prize, while rec players almost never win minimum prize.

2.also my preferred cash game limits, cash game range get reset every time i close/open client, is it a global bug?

3. when im on the waiting list and accept seat i get pop up that seat is open once again after opening table and sitting down, very annoying when multi tabling. is it a global bug or just me.
tnx

Poker user name please?

Sent over for you guys, please check your emails.

Regards

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8th_wonder

I know I should. However, I can't seem to find it anywhere.
Can you please tell me where?

F*ck yeah let's go!!

I haven't recieve anything by email after your post here . Neither i recieved answers for two of my question

1. What do you want from me with this email that you sent me two days ago ?
2. Where is my money ? Withdraw is still pending

@8th wonder , 1. Yes, it is, and no, 888 will not disclose it. Same with their roulette , where instead of equal probabilities as roulette implies, if You are wining player 99.99% of time You will get same one prize, and for rest sectors You have 0.01 % combined.
2. 3. Yes, global bugs 888 and devs don't give a **** about them.

Daily Spin u mean. A bit unfair to say roulette imo.

They should change the format of this daily spin. Make it a chest/slot or whatever.

Hello 888rep,

I have a problem with my withdrawal request from February 3, 2025. On the same day, I received a question from the Operations Team regarding the country of my login, which I responded to on the same day. Since then, I have not heard anything, and my withdrawal request has not been processed. Your website states that withdrawal requests are processed within 24 hours. What is the reason for the delay?

Furthermore I want to ask if there is any kind of telephone or chat support as required by german regulatory? I can't access live chat and I tried to call +44 162 624 4788, +44 146 020 2047 as well as +44 122 610 7846 several times in the past few days as well as other german players did and there seem to be no active support member. Is there any possibility to call or chat with 888 (e.g. in english)?

Thanks in advance

Hi 888rep,

Got an email:

We'd like to let you know that your withdrawal was returned to us. We'll try again using the same method.

If you need any help, contact us via Live Chat for a quicker resolution.

Regards,

Transactions Team
888poker

I wrote to "trans@888brands.net", but nobody replied to me. Can you please check what is going on ? Withdrawal was made to skrill and my skrill account is working fine. My support ID is: 809220073

Can you please send me you poker user name as it has not been updated in my private messages as I have to delete some everytime my inbox is full.

Thanks

Sent this over for you.

Regards

It is being checked for ok.

Regards

I don't understand what do you mean.

If the issue has already been resolved and you write "ok", then where is the money? I still haven't received them.
If the issue is still under consideration, what is the time frame for its resolution?
I can't wait forever for your support team to decide to do their job.

Sent over for you.

Regards