[888poker] (ROW) Official Players' Thread
Howdy Folks,
Gibraltar based, licensed and regulated, 888poker has had a record breaking year thus far with several milestones including; launch of PokerCam and Team features, 132% year-on year growth in liquidity, EGR winner of Best Poker Software, EGR winner of Socially Responsible Operator of the Year, two Team 888poker 2011 WSOP Bracelet Wins and now another two Team 888poker players at the 2011 WSOP Main Event Final Table –yes, we have two November Niners!
For more information about 888poker and to check out upcoming promotions please go to:
http://www.888poker.com/poker-promotions...
Regards,
Aaron
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Hi guys,
Can you please add your poker user names to the posts where you are having issues as this will save a lot of time for all concerned,
Thank you.
FYI,
To clarify, member needs to meet our verification requirements, it must:
Be dated within the past three months,
Clearly show their full name,
Display their current address, and
Include the date of issue.
If any of these details are missing or unclear, the document may not pass our verification standards. We recommend double-checking these criteria before resubmitting.
Kind regards,
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In future anyone reporting other players for cheating, collusion etc must give me their user names ok guys.
Regards
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Just got this from support,
To assist member moving forward in the verification process, we recommend the following:
Submit a Certified English Translation: If the document is not in English, they will need to provide a certified English translation of the document, along with the original version. This ensures the document meets our verification requirements.
Clarify Address Changes: If their address has changed since registration, they can mention this when submitting the documents so we can upda
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Edit/MH: Previous thread.
Good to know that 888 is decided to ignore old poker client bugs and instead chose to introduce new ones.. .
Are the emojis working for you guys on regular tables? When I click on them, nothing happens. It has been like that since they were introduced and chat was removed.
Hi, does anyone know if it is possible to increase your deposit limits as a professional poker player living in the UK? My limit is capped at 100£ per month as I (obviously) do not have any payslips or tax return documents or anything like that. Does anyone know about anyone managing to increase them in situations like mine? Thanks in advance
Hi!
I would like to ask that 888 caption or jurojin is allowed or not?
Thank you
I have not received any email regarding any document requirements. Please can you tell them to send me an email?
From support,
We require member’s bank statement linked to Interac for the months of October and November 2024.
Please remind member that the document should clearly displays their name, account details, and transaction history for the specified period.
Kind regards,
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new updates makes it imposible to put notes......
it made the notes just pop but go behind the table....and you need to move the table and then find the note...... not really practical....
could there be an update on that? notes keep crashing..... and changing colours......
and as they've said ....would be smart to fix old bugs before to introduce others 😀)
but keep up the good work!! hopefully we get more action
hello
I have been unable to access my account for 4 days.
It says it is temporarily out for me to look for via email, but they don't respond to my email.
can you help me?
nick blind3r
name luis cesar de mattos junior
thanks
Hello 888,
my account name is: deborahbianc
I forgot my password, made a new password and my account become "temporarily disabeled". I have no any emails from 888. Can you please clarify what is going on ? Or can you ask somebody to email me, what i have to do. Thanks
888rep. can you remind them to keep this moving. they havent got back to me since i replied a few days ago letting them know i have already tried different browsers etc and to go to the technical team now to find a solution.
im really keen to keep it moving forward now i have some momentum
Can you let me know when you have followed this up?
"To make it as easy as possible for you, we would like to ask you to try registering again using a different browser (e.g. Google Chrome, Mozilla Firefox or Microsoft Edge). In many cases, certain browser settings or caching problems can cause such error messages.
If it still does not work, please let us know".
i tried this and it didnt work, i replied but have had no reponse so far.
cheers
raven
Hello 888,
Request to Claim My Account Balance
888poker Support Team,
Thank you for reaching out. I appreciate the reminder regarding my account balance.
I would like to ensure that my balance of $7.88 remains available and request assistance in reclaiming it. Please let me know the necessary steps to proceed.
Looking forward to your response.
Best regards
(Username: BureBON)
Hi, 888
I am writing again because of the still existing problem with verification. I did not get any information why my documents have been declined. I've already sent the proof of adress that contains my registration and was produced by austrian goverment. It still did not help. Please, give me a hand here. At least so I can understand what exactly is required.
Thanks
RKRolyan is the nickname
hello
I have been unable to access my account for 4 days.
It says it is temporarily out for me to look for via email, but they don't respond to my email.
can you help me?
nick blind3r
name luis cesar de mattos junior
thanks
Can you let me know when you have followed this up?
"To make it as easy as possible for you, we would like to ask you to try registering again using a different browser (e.g. Google Chrome, Mozilla Firefox or Microsoft Edge). In many cases, certain browser settings or caching problems can cause such error messages.
If it still does not work, please let us know".
i tried this and it didnt work, i replied but have had no reponse so far.
cheers
raven
Hello 888,
Request to Claim My Account Balance
888poker Support Team,
Thank you for reaching out. I appreciate the reminder regarding my account balance.
I would like to ensure that my balance of $7.88 remains available and request assistance in reclaiming it. Please let me know the necessary steps to proceed.
Looking forward to your response.
Best regards
(Username: BureBON)
Hi, 888
I am writing again because of the still existing problem with verification. I did not get any information why my documents have been declined. I've already sent the proof of adress that contains my registration and was produced by austrian goverment. It still did not help. Please, give me a hand here. At least so I can understand what exactly is required.
Thanks
RKRolyan is the nickname
All of these were sent over for you.
Regards
Hi rep,
I have emailed support ontario with my monthly statements of October and November of 2024 as requested.
Please acknowledge that it has been received and provide an update regarding my account.
FYI,
In SNAP Poker, a fast-fold format, the traditional rule of waiting for the big blind to reach your position before entering play works differently compared to regular tables.
This is because SNAP Poker pools players into a dynamic system where you're instantly reseated at a new table with different opponents after every fold. Due to this constant reshuffling, the concept of "waiting for the big blind" is bypassed, allowing players to jump into the action immediately without delays.
This design
Hi.
Im not sure u did understand. Lets say there are 4players on nl200 Snap pool. I join the table... utg position. I have to pay extra blind, instead of waiting Bigblind.
This is very costly in longrun.
I joined to +20rakeback SNAP promo 18:00gmt-20:00gmt. Tables crushed (didnt get any cards so i had to reboot tables) 5 or 6 time in this 1.5hour period for me.
I know this is a known bug for software. Is it possible to fix this?
Hi.
Im not sure u did understand. Lets say there are 4players on nl200 Snap pool. I join the table... utg position. I have to pay extra blind, instead of waiting Bigblind.
This is very costly in longrun.
I joined to +20rakeback SNAP promo 18:00gmt-20:00gmt. Tables crushed (didnt get any cards so i had to reboot tables) 5 or 6 time in this 1.5hour period for me.
I know this is a known bug for software. Is it possible to fix this?
That is the way the Snap tables work so maybe play one of the other cash tables where this ruling doesn't apply.
Regards
Hey, 888 rep.
I would like to inform you that my case has not moved forward. I would be very grateful if I could at least receive the information what's wrong with my documents so I could send the proper ones.
Regards
From support below,
The bank statement looks fine, but the other document submitted by the member has been rejected because we do not accept documents that are not translated into English.
Regards
Hi rep,
I have emailed support ontario with my monthly statements of October and November of 2024 as requested.
Please acknowledge that it has been received and provide an update regarding my account.
Hi 888!
I checked the balance. Nothing has changed. Could you return $ 7.88. Thanks in advance.
Username BureBON
ID 776598480
Sent these over for you guys.
Regards
Hi,
Can someone explain cash games' rakeback to me?
Thank you
From support,
We are still waiting for the member to submit their documents. Kindly remind them that the documents must be clear, complete, and fully visible, with no parts covered or obscured.
Thanks
Hi rep:
I submitted new documents last week. Could you help me inquire what about the process of veification?
Hello 888Rep,
I am trying to get confirmation of my account verification. I have uploaded a copy of my ID card in the cashier over two weeks ago but never got any confirmation. I have written an email to support but haven't gotten a reply. Can you help me with that?
My username on 888 is player45467.
Thanks!
