[888poker] (ROW) Official Players' Thread

[888poker] (ROW) Official Players' Thread

Howdy Folks,

Gibraltar based, licensed and regulated, 888poker has had a record breaking year thus far with several milestones including; launch of PokerCam and Team features, 132% year-on year growth in liquidity, EGR winner of Best Poker Software, EGR winner of Socially Responsible Operator of the Year, two Team 888poker 2011 WSOP Bracelet Wins and now another two Team 888poker players at the 2011 WSOP Main Event Final Table –yes, we have two November Niners!


For more information about 888poker and to check out upcoming promotions please go to:
http://www.888poker.com/poker-promotions...

Regards,

Aaron

*

by 888Rep k

Hi guys,
Can you please add your poker user names to the posts where you are having issues as this will save a lot of time for all concerned,

Thank you.

by 888Rep k

FYI,

To clarify, member needs to meet our verification requirements, it must:

Be dated within the past three months,
Clearly show their full name,
Display their current address, and
Include the date of issue.

If any of these details are missing or unclear, the document may not pass our verification standards. We recommend double-checking these criteria before resubmitting.

Kind regards,

*

by 888Rep k

In future anyone reporting other players for cheating, collusion etc must give me their user names ok guys.

Regards

*

by 888Rep k

Just got this from support,

To assist member moving forward in the verification process, we recommend the following:

Submit a Certified English Translation: If the document is not in English, they will need to provide a certified English translation of the document, along with the original version. This ensures the document meets our verification requirements.

Clarify Address Changes: If their address has changed since registration, they can mention this when submitting the documents so we can upda

*

Edit/MH: Previous thread.

) 9 Views 9
01 August 2011 at 09:21 PM
Reply...

1359 Replies

5
w


Hello 888Rep

I am trying to get my cashout done for a veeeery long time, and always getting really odd requests by 888 Operations Team.
Last time they requested "Bill on my name not older than 4 months + Selfie with ID in hand"
I did everything as requested, sent , now they are requesting

"- A copy of an alternative ID, Passport or Driver's License.
- A copy of a recent utility bill showing your full name and address (not older than 4 months).
- A copy of any credit card(s) used to deposit (front & back). Please be sure to cover the middle eight digits of your card number and the three digit code located on the back of the card.
-A selfie holding your ID."

Will this stop one time?
Every time i do post them EVERYTHING IN ORDER WHAT THEY HAVE REQUESTED they are requesting again same stuff and adding another few...
I am going to complete and send requested things once again, but please, can you get this thing to move for me instead of just bouncing me against the wall?

Kind Regards

My nickname : “Ch355pl4y”


by Ch355pl4y k

Hello 888Rep

I am trying to get my cashout done for a veeeery long time, and always getting really odd requests by 888 Operations Team.
Last time they requested "Bill on my name not older than 4 months + Selfie with ID in hand"
I did everything as requested, sent , now they are requesting

"- A copy of an alternative ID, Passport or Driver's License.
- A copy of a recent utility bill showing your full name and address (not older than 4 months).
- A copy of any credit card(s) used to deposit (front &

Sent over for you.

Regards


by angelar98 k

Hello, is it possible to deposit directly in USD? I live in an EU country but I have most of my cash in USD, would be annoying to change to EUR so you exchange again and I pay double fee LOL. Your client only allows me to deposit in EUR

Your not going to hear from 888rep
This is how '888rep' gets paid, ripping us off with their (made up) exchange rates be it $ £ or € Deposits & Withdrawals they've been at it for
ever.
I Play Stars Party & Coin poker, even FT back in the day only 888 do this. lol


by 888Rep k

Sent this over to be checked for you.

Regards

FYI,

I need the Support ID or username of account please.

Thanks

Thanks

Hi, after your help got contacted from support, telling me everything was fine and withdrawal will be proccessed. Still waiting for my funds, it's been already one month.

Thank you


by 888Rep k

I sent this over to be checked for you.

Regards

solved thanks!


by JACKS1984 k

solved thanks!

Yes Ticket has been granted.

Regards


by PopAShush k

Hello 888rep, I'm still awaiting an update regarding this. It still shows me the ability to cancel the withdrawal, but it has been three weeks as of tomorrow since I started the withdrawal and I haven't received a reply to my ID verification. Thank you.

888rep can you please respond to this? It's now been a month since I have requested a withdrawal. My withdrawal was then cancelled for no reason and my account temp locked until I verified my documents (which I have done several times over the years already). I provided the requested documents ASAP and now have never heard back. Live chat don't do anything but claim to escalate the matter to operations, who never contact me. Support ID - 747019029


by PopAShush k

888rep can you please respond to this? It's now been a month since I have requested a withdrawal. My withdrawal was then cancelled for no reason and my account temp locked until I verified my documents (which I have done several times over the years already). I provided the requested documents ASAP and now have never heard back. Live chat don't do anything but claim to escalate the matter to operations, who never contact me. Support ID - 747019029

Sent this over for you.

Regards


Hi! I had an issue with 888 (my blocked and I don't know why) on the 14th.

I spoke to someone on the website's live chat and they told me to sent and email, wich I did the same day. I got the automatic reply right away bur haven't heard from 888 since.

Reference # 240914-000620 is mentioned in the automatic reply.

I can't access the livechat anymore on the website (broken button?)

Can you please help?

Please let me know if you need more info.


Hi Rep,

Requested withdrawal more than a month ago and still waiting for my funds. Can you check this?

support ID 796384581

Thanks


by WOLVER1NE k

Hi! I had an issue with 888 (my blocked and I don't know why) on the 14th.

I spoke to someone on the website's live chat and they told me to sent and email, wich I did the same day. I got the automatic reply right away bur haven't heard from 888 since.

Reference # 240914-000620 is mentioned in the automatic reply.

I can't access the livechat anymore on the website (broken button?)

Can you please help?

Please let me know if you need more info.

by weebey023 k

Hi Rep,

Requested withdrawal more than a month ago and still waiting for my funds. Can you check this?

support ID 796384581

Thanks

Sent over for you guys.

Regards


Hello 888Rep

I write here because in support seems that people are laughing about me.
They requested my bill once i requested withdraw, i did provided them with bill (issued less than month ago) , but they still answering me same "please make sure your name and address is fully visible and issued less than 4 months ago" , i am not laughing but they have to be blind to not see name or address on bill i am providing, its on 1st page in the top of the page....
Help me please, i can provide you with my bill in private message if that may help.
Looking forward for fear rewiev of the issue.

Thanks in advance
E.U.
Nickname "Edjka97"


by Eddiii k

Hello 888Rep

I write here because in support seems that people are laughing about me.
They requested my bill once i requested withdraw, i did provided them with bill (issued less than month ago) , but they still answering me same "please make sure your name and address is fully visible and issued less than 4 months ago" , i am not laughing but they have to be blind to not see name or address on bill i am providing, its on 1st page in the top of the page....
Help me please, i can provide you with my

I sent this over to be checked for you.

Regards


by Eddiii k

Hello 888Rep

I write here because in support seems that people are laughing about me.
They requested my bill once i requested withdraw, i did provided them with bill (issued less than month ago) , but they still answering me same "please make sure your name and address is fully visible and issued less than 4 months ago" , i am not laughing but they have to be blind to not see name or address on bill i am providing, its on 1st page in the top of the page....
Help me please, i can provide you with my

FYI,

document accepted


by Ch355pl4y k

Hello 888Rep

I am trying to get my cashout done for a veeeery long time, and always getting really odd requests by 888 Operations Team.
Last time they requested "Bill on my name not older than 4 months + Selfie with ID in hand"
I did everything as requested, sent , now they are requesting

"- A copy of an alternative ID, Passport or Driver's License.
- A copy of a recent utility bill showing your full name and address (not older than 4 months).
- A copy of any credit card(s) used to deposit (front &

Account reopened for you now

Regards


Hi 888Rep:

My account is restricted due to no activity for a long time. Now I'd like to withdraw a money in it. I went to https://www.safe-cashier.com/account/log... and upload my passport. Then I got a reply which said "We appreciate that you have taken the time to verify your identity and will notify you should the need arise for any further documents in the future."
However, I get no future request for any documents and my account is still restricted.
So I am wondering how to reactive my account and withdraw the money in it exactly.
By the way, I have moved to US from China recently and I could provide my proof of current address.

My supportID:769844716 and My nickname: bigfishfans.

Kind Regards.


by bigfishfans k

Hi 888Rep:

My account is restricted due to no activity for a long time. Now I'd like to withdraw a money in it. I went to https://www.safe-cashier.com/account/log... and upload my passport. Then I got a reply which said "We appreciate that you have taken the time to verify your identity and will notify you should the need arise for any further documents in the future."
However, I get no future request for any documents and my account is still restricted.
So I am wondering how to reactive my acco

Sent over for you.

Regards


by 888Rep k

fyi,

by abcde23 k

Hello 888rep,

I whould like to clarify the terms of the actual Daily Gem Ticket promotion.

[...]
4) Promotion end is stated as 09.10.2024. It is gonna be impossible to win a ticket in the week from 07.10.2024 to 09.10.2024. Will the actual end be 06.10.2024? Or will the whole week until 13.10.2024 count?

Thanks

[...]
4. There is indeed a problem with the end date. The relevant end date should indeed be October 6th. However, if the promotion goes well, we may extend.

Regards,

Hello 888rep,

in the meantime the end date in the T&C's was changed to 06.10.2024. But the daily gem tournaments are still running. Has the promotion been extended?

Thanks.


I requested a withdraw and this is what I received few days later :

"We'd like to let you know that your withdrawal was returned to us. We'll try again using the same method.

If you need any help, contact us via Live Chat for a quicker resolution.

Regards,

Transactions Team
888poker"

What is going on?...


by abcde23 k

Hello 888rep,

in the meantime the end date in the T&C's was changed to 06.10.2024. But the daily gem tournaments are still running. Has the promotion been extended?

Thanks.

He did say that it may be extended so i'm guessing it must have.

Regards


by Dexter332010 k

I requested a withdraw and this is what I received few days later :

"We'd like to let you know that your withdrawal was returned to us. We'll try again using the same method.

If you need any help, contact us via Live Chat for a quicker resolution.

Regards,

Transactions Team
888poker"

What is going on?...

If you give me your poker user name I will try and find out for you.

Regards


by 888Rep k

Sent this over for you.

Regards

I appreciate you sending this over but I still haven't heard back. It's now been 40 days without being informed what is going on. Is there anyway you can have the matter prioritised? Support ID - 747019029

Thank you.


by PopAShush k

I appreciate you sending this over but I still haven't heard back. It's now been 40 days without being informed what is going on. Is there anyway you can have the matter prioritised? Support ID - 747019029

Thank you.

I have just sent a reminder to them.

Regards


people from Brazil no longer can register in tournaments, can u check it for us plz?


by Sarava777 k

people from Brazil no longer can register in tournaments, can u check it for us plz?

Not just brazilians - everyone (looking at the field sizes etc)

Reply...