[888poker] (ROW) Official Players' Thread
Howdy Folks,
Gibraltar based, licensed and regulated, 888poker has had a record breaking year thus far with several milestones including; launch of PokerCam and Team features, 132% year-on year growth in liquidity, EGR winner of Best Poker Software, EGR winner of Socially Responsible Operator of the Year, two Team 888poker 2011 WSOP Bracelet Wins and now another two Team 888poker players at the 2011 WSOP Main Event Final Table –yes, we have two November Niners!
For more information about 888poker and to check out upcoming promotions please go to:
http://www.888poker.com/poker-promotions...
Regards,
Aaron
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Hi guys,
Can you please add your poker user names to the posts where you are having issues as this will save a lot of time for all concerned,
Thank you.
FYI,
To clarify, member needs to meet our verification requirements, it must:
Be dated within the past three months,
Clearly show their full name,
Display their current address, and
Include the date of issue.
If any of these details are missing or unclear, the document may not pass our verification standards. We recommend double-checking these criteria before resubmitting.
Kind regards,
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In future anyone reporting other players for cheating, collusion etc must give me their user names ok guys.
Regards
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Just got this from support,
To assist member moving forward in the verification process, we recommend the following:
Submit a Certified English Translation: If the document is not in English, they will need to provide a certified English translation of the document, along with the original version. This ensures the document meets our verification requirements.
Clarify Address Changes: If their address has changed since registration, they can mention this when submitting the documents so we can upda
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Edit/MH: Previous thread.
How can I be polite, in your opinion, when you haven't returned my money for two months? You've reset my verification twice in two months. I've sent you more than 20 documents in total. All documents are of the highest quality. Instead of paying me money, you constantly deceive me. And after that I'm supposed to be polite? You're scammers and just give me my money back and apologize for the inconvenience.But being an intermediary for scammers and still being offended is a luxury.
Dear Mark, if you read my posts carefully, you would understand me. It is not about the mail. It has not changed, advertising letters from 888 are sent to this address. I wonder how you would personally react if your verification was reset twice? If instead of paying you your money you were sent a request for a bank statement? Yesterday I received another letter about this from 888 instead of my money. At the same time, on November 17, I passed verification once again, received a response from s
Hopefully it will get sorted for you soon and I am keep sending them all your feedback.
Regards
Thanks to the representative of 888, I hope he sincerely wants to help me. Best regards!
I received a delivery error. The recipient server did not accept our requests to connect. Please tell me the current addresses where I can solve my problem. I also tried sending a message to [email]support@888poker.com[/email]. Will it arrive? Will they give an answer there? Thx you
I received a delivery error. The recipient server did not accept our requests to connect. Please tell me the current addresses where I can solve my problem. I also tried sending a message to [email]support@888poker.com[/email]. Will it arrive? Will they give an answer there? Thx you
That email address is not live anymore but the best way is to go into the poker lobby and click the question mark at the to right hand corner and speak to AMANDA and from there you should get help.
Regards
Hey,
I am having hard time validating my phone number.
I just never get the SMS code.
I tried several times, and the support told me to send email, but no answer from them, either.
Could you please help me with this
My username is pooh1234.
Member account phone number is now updated.
Regards
That email address is not live anymore but the best way is to go into the poker lobby and click the question mark at the to right hand corner and speak to AMANDA and from there you should get help.
Regards
I click the question mark and got an error ERR_NAME_NOT_RESOLVED. Maybe problem wtih DNS.
How do I contact support to get advice on my question? Why can I make a deposit? Why can I play poker? But can't withdraw money?
Can I get verification if I make a notarized translation of my Ukrainian passport? Or will it also not be accepted with a note that it did not pass standard checks?
Thank you
I click the question mark and got an error ERR_NAME_NOT_RESOLVED. Maybe problem wtih DNS.
How do I contact support to get advice on my question? Why can I make a deposit? Why can I play poker? But can't withdraw money?
Can I get verification if I make a notarized translation of my Ukrainian passport? Or will it also not be accepted with a note that it did not pass standard checks?
Thank you
You can also go into the cashier where you can also find help.
Regards
Hi,
Is it possible to get settled in dollars, not in euros when making deposit?
I have USD in my luxonpay, and I would like to make deposit USD-USD.
But, when I make deposit, the cashier says you will be debited XXX Euros.
Could you change this to USD so that I can make deposit USD-USD and avoid paying exchange fees?
My username is pooh1234.
When will the most honest room in the world 888 return my money to me? You need my bank statement, I sent...you need a photo of the bank card....I sent You need a statement from a mobile operator... I sent it. You need my email address... I sent it. Let all the people from this forum read this and look at it. And after that, you are the most honest representative and your friend Mark, let them say...why the hell aren't they returning my money to me.
[email]samsonmis@yandex.ru[/email]
Hello again....... again now i made deposit twice with promo 888Club but again i didnt receive tickets ..... username is JACKS1984
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When will the most honest room in the world 888 return my money to me? You need my bank statement, I sent...you need a photo of the bank card....I sent You need a statement from a mobile operator... I sent it. You need my email address... I sent it. Let all the people from this forum read this and look at it. And after that, you are the most honest representative and your friend Mark, let them say...why the hell aren't they returning my money to me.
[email]samsonmis@yandex.ru[/email]
If you go to the cashier in the poker lobby like he did you might get it sorted a lot quicker.
Regards
How can I contact support?
In the poker lobby, when i click on the question mark, an error occurs "ERR_NAME_NOT_RESOLVED"; in the cashier, the link only goes to FAQ.
All mail messages returned with an error "The recipient server did not accept our requests to connect"
I received a message in the mail again that
"Thank you for the documents you sent.
The address confirmation you sent us has already been verified, but unfortunately we are unable to fully verify your 888poker account as the document you provided is not a valid ID. Please provide an alternative ID translated into English, such as:
- National ID Card (FRONT AND BACK)
- Residence Permit ID Card
It's easy and simple! So make sure all your documents are displayed in full and clearly visible, and the information in them is displayed clearly and easily readable.
Upload the requested documents and click "Verify Now" "
I am a citizen of Ukraine and I have passport-booklet of the citizen of Ukraine .
I can't have - Residence Permit ID Card
National ID Card (FRONT AND BACK)
Also, the ID card is visible at all times if it is necessary to replace a 1994 passport (waste, theft, change of name, change of name or other data of the holder of the document).
In addition, the passport-booklet can be exchanged for an ID-card if the owner does not paste a photo into the passport for one month after reaching 25 or 45 years.
Hello, i have recieved email ( IMG below)
However - 888 have approved all my documents like 5-6 times within last month, thats just getting reducilous - it seems that they will ask me for new documents until there is no more bills i have avialable so theyll not unblock my account WITHOUT any reason for its being blocked....
Even if i want to add new document when im pressing VERIFY button from email it getting me to SAFE-CASHIER where again screen thats not letting me to anything in cashier app
This was resolved for you, can you please confirm?
How can I contact support?
In the poker lobby, when i click on the question mark, an error occurs "ERR_NAME_NOT_RESOLVED"; in the cashier, the link only goes to FAQ.
All mail messages returned with an error "The recipient server did not accept our requests to connect"
I received a message in the mail again that
"Thank you for the documents you sent.
The address confirmation you sent us has already been verified, but unfortunately we are unable to fully verify your 888poker account as the document
I understand your problem so have sent this back over to them for you.
Regards
Friend, intermediary... I don't know how else to contact you... I would also like you to help... but not with advice for children, but with real help... so that I could then write that I am a representative of 888 from the 2+2 forum,he is a real person and can help. Please assist in canceling the transaction and returning the money to the game account. It's been more than two months. Maybe that's enough already? Give me the contact of the senior manager if the transaction department is not able to work.
You can use only 1 tournament ticket just 1 time per tournament? Example, say you use a $5.50 ticket or $55 ticket to enter a tournament. Once you use a ticket, if you want to reenter, it will always deduct from your cash balance regardless?
Now what happens if you played a satellite and satellited into a tournament? If you bust and reenter, will it deduct from your tournament ticket balance if you have a $5.50 or $55 ticket or would it deduct from your cash balance?
Are people still having lag issues or it isn't any issue anymore?
Friend, intermediary... I don't know how else to contact you... I would also like you to help... but not with advice for children, but with real help... so that I could then write that I am a representative of 888 from the 2+2 forum,he is a real person and can help. Please assist in canceling the transaction and returning the money to the game account. It's been more than two months. Maybe that's enough already? Give me the contact of the senior manager if the transaction department is not able
The best way is to go into the poker lobby and click the question mark at the to right hand corner and speak to AMANDA and from there you should get help.
Regards
Dear 888 representative ... it is impossible to contact your Amanda from my country. :(
Sincerely.
