[888poker] (ROW) Official Players' Thread

You read it wrong, the complaint is not that he doesn't play 3 max reg wars, but that he starts 6 tables at once, so it is impossible to select. But 888 doesn't care about regs, the possibility of select and such pig behavior, so whatever

Hi 888Rep,

I assume by 'sending over' you mean you have made contact with the promotions team/escalated this to the relevant department? However, I have still not received anything here. Do you know how long I'll have to wait and why this is not just a simple automated service like every other poker site?

Hi

I haven't been on 888 for a few years. I went to log on with my user ID, but need to change the password.

When I try to do that, I get the Captcha process where you have to select bicycles etc. I do that and it gives a set of traffic lights.

There is no end to this process, when I select what is asked it just gives me another set of images, ad infinitum.

Any ideas?

I sent a reminder over for you.

Regards

Thank you and I appreciate your help but really, I'm trying to understand why this is is a recurring thing and why I'm having to so frequently chase this rakeback. Perhaps you can have a word about re-instating me as an MVP so that I can have a point of contact at 888 support and so that I don't have to go through a public forum in order to sort these things out?

Hi, I would like to reports Shelestov for always play one button ( buttoning, grimming) headsup and then sit out. I have counted it to 13 times now but it is probably way more. On other sites it's usually a ban after one warning and I hope you can send him a warning too.
Thank you very much.

Sent over for investigation.

Regards

Still nothing received and it's almost a new month. Really hope I won't have to chase June's rake back too....

Hello,

Username: Gracefulghos

When I go into client it says that I have no available withdrawal methods. My last withdrawal was made into Luxonpay, before that to netteller. I was not able to contact support by email.

Could you please send over clarification which method I should use for new deposit and withdrawal afterwards.

Best regards,

Update: this has been resolved.

You need to make a minimum deposit so that you revive your deposit methods.

Regards

Good to hear.

Regards

ban - UkolEBOBO and the other guys - chipdumping

#Game No : 1603613976
***** 888.ro Hand History for Game 1603613976 *****
0,50 $/1 $ Blinds No Limit Holdem - ***
Table Vista 6 Max (Real Money)
Seat 1 is the button
Total number of players : 5
Seat 1: kakaxaRubaxa ( 100 $ )
Seat 2: UkolEBOBO ( 100 $ )
Seat 4: amobus ( 100 $ )
Seat 6: Chiarelli99 ( 100 $ )
Seat 9: Omedsa ( 52,96 $ )
UkolEBOBO posts small blind [0,50 $]
amobus posts big blind [1 $]
** Dealing down cards **
Chiarelli99 folds
Omedsa calls [1 $]
kakaxaRubaxa calls [1 $]
UkolEBOBO calls [0,50 $]
amobus checks
** Dealing flop ** [ Kc, 4h, 2d ]
UkolEBOBO checks
amobus checks
Omedsa checks
kakaxaRubaxa bets [26 $]
UkolEBOBO calls [26 $]
amobus calls [26 $]
Omedsa calls [26 $]
** Dealing turn ** [ Th ]
UkolEBOBO bets [16 $]
amobus calls [16 $]
Omedsa calls [16 $]
kakaxaRubaxa calls [16 $]
** Dealing river ** [ Jc ]
UkolEBOBO checks
amobus checks
Omedsa bets [9,96 $]
kakaxaRubaxa raises [56,92 $]
UkolEBOBO raises [57 $]
amobus folds
kakaxaRubaxa folds
** Summary **
UkolEBOBO shows [ 9h, 6h ]
Omedsa shows [ 5h, 3s ]
UkolEBOBO collected [ 197,88 $ ]
UkolEBOBO collected [ 93,92 $ ]

#Game No : 597701821
***** 888.ro Hand History for Game 597701821 *****
0,50 $/1 $ Blinds No Limit Holdem - ***
Table Cairns 6 Max (Real Money)
Seat 2 is the button
Total number of players : 2
Seat 1: UkolEBOBO ( 100 $ )
Seat 2: amobus ( 60,30 $ )
amobus posts small blind [0,50 $]
UkolEBOBO posts big blind [1 $]
** Dealing down cards **
amobus calls [0,50 $]
UkolEBOBO checks
** Dealing flop ** [ 8c, Kd, Qs ]
UkolEBOBO checks
amobus checks
** Dealing turn ** [ 7d ]
UkolEBOBO bets [30 $]
amobus calls [30 $]
** Dealing river ** [ 6d ]
UkolEBOBO checks
amobus bets [29 $]
UkolEBOBO raises [58 $]
amobus folds
** Summary **
UkolEBOBO collected [ 119 $ ]

For example INeverTip

but there are a million examples

(this is in regards to some ppl not having to show their location)

Is it possible to opt in to Sharkscope in the 888 client or has this been disabled by 888?

Sent over for investigation.

Regards

As far as I am aware you still can do this.

Regards

Hi there,

I received June's rake back today but I'm still missing May's rake back. Any update on this?
thanks

Hello 888rep!
Unfortunately, I have to ask you for help again, because I couldn't solve the problem via email and online chat. My nickname is land_seal.
Literally a month ago, you already helped me in a similar situation, let me remind you of the previous case.

Now the situation is as follows. I made several withdrawals to Luxon between June 21 and July 1, and I haven't received any of them yet. On June 24, I received a request by email to provide an up-to-date Proof of Address document. This is a bit strange, because my address in the poker client was changed by support on June 2 after your participation, I sent documents confirming the new address on April 30 (Reference number: 553735). And 20 days later, after support checked the documents and changed my address, they are asking for these documents again. Despite this, on the same day I sent new bank statements and Luxon from April 24 with confirmation of my address by reply email, uploaded them to the safe-cashier and also to the email [email][email protected][/email]. I received 2 responses on June 24 and 25 that my documents were accepted and forwarded to the appropriate department, reference numbers 720508 and 719417. I did not receive any further feedback on these documents.

The next day, June 25, I received a new email from the Operations Team with the following content, below is the text and screenshot of the letter.

It's also strange, because I already provided documents for card ****1329 earlier (January 11) during a full check of the KYC and they were approved, I also want to note that the last transactions on your website for this card were made more than a year ago, in March 2024. Despite this, I took new photos of the card and a statement for it, because this is an instant issue card and my full name is not on it. But the bank statement contains the card number and my full name. I sent a photo and a statement on the same day, June 25, to the email address [email][email protected][/email] and via safe-cashier. I couldn't send the original PDF bank statement via safe-cashier, an error kept popping up, so I sent a screenshot of the statement, but I also sent the original PDF by email. I received a response on June 25 that my documents were accepted and forwarded to the appropriate department, Reference number 723398. I also didn't receive any further feedback on these documents.

On June 30, I contacted the live support chat with a request to clarify the status of the documents sent and the withdrawal of funds. I received a response that the team had already forwarded the withdrawal to the Payment team (screenshot of the response below). From this I concluded that the requested documents were checked, approved and I just need to wait the standard 3 days to withdraw funds to Luxon.

3 business days have passed, but the withdrawal has not arrived at Luxon.

Another thing that confuses me is that when I lost $4,900 in your casino on June 16 and made 3 deposits totaling $4,700, no documents were required. But when over the next few days I won in the casino and online poker and made several withdrawals, I immediately needed the documents that I had already provided earlier and that the support service has. At the same time, I did not use bonuses, free spins or anything like that, I just played with my deposit.

Please help me resolve this issue.

You also previously helped me resolve 2 of 3 issues, at the beginning of the post there are all the details on the previous request. Regarding the 3rd issue, you wrote that you were forwarded to the relevant team for further advice. After 20 days there was no response, so I ask you once again to consider the issue of extra rakeback, which was disabled for me during the KYC, please forward the request to the poker department supervisor to manually re-enable it.

Thank you again for your help and your work and I apologize for my English.

I sent this over for you.

Regards

888Rep thanks again for your help. Today I received all withdrawals in one transfer to Luxon, which was more than 3 days old.

You are welcome.

Regards

Hi, is it possible to open 888 account in euro?

Hey 888rep,

I just accidentally clicked the 24h self-ban button on 888 for the second time now!

I totally understand that in countries like Germany you are legally obligated to add this button but it is incredibly easy to click it by mistake as the software doesn't ask you to confirm or anything!
Especially when you try to add another table.

Could you please let your devs know about this? It's incredibly frustrating.
Maybe make it like other sites where you have to hold the button down for 3 seconds or something like that.

Thank you