Coinpoker not following own KYC and AML/CTF policies / Customer Due Diligence (CDD)
I bring this up now due to the nature of access being a open to everyone approach.
Marketing on the website is geared towards anonymous play - NO KYC - play from anywhere in the world. All you need is an email address.
This information is taken from the "Anti-Money Laundering and Countering the Financing of
Terrorism" policy on the coin poker website.
6.2 Information to be Collected
The following information must be collected at the onboarding stage:
Full legal name
Date of birth
Nationality
Residential address (supported by proof of address)
Email address and mobile number
Occupation and, where relevant, employer
Source of Funds (SoF) when threshold or risk triggers apply
Valid government-issued photo ID (passport, national ID, driver’s license
6.3 Document Verification Requirements
Identification documents must be valid, legible, and issued by a recognized authority.
Proof of address must be recent (issued within the last six (6) months).
Verification may be completed manually or through approved electronic verification
systems.
Any mismatches or inconsistencies must be escalated and resolved before enabling
withdrawals.
The Company may, in its sole discretion, apply payment method ownership checks, to
ensure that deposit and withdrawal methods are held or controlled by the same Player
identified through KYC.
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The above is not being done at the onboarding stage.
So why is that?
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With so many players allowed access from restricted areas then why is the above or the below not being done?
No geo-blocking, everyone allowed to play.
6.6 Prohibited and Restricted Players
The Company shall not onboard or continue to service any Player who:
Is under the age of 18 (or the jurisdiction’s minimum legal age).
Fails identity verification after reasonable attempts.
Appears on relevant sanctions or PEP lists, unless permitted under strict controls.
Resides in jurisdictions prohibited by the Company’s policy or licensing conditions.
All CDD and KYC documentation, verification logs, and review notes shall be retained
securely for a minimum of five (5) years after the end of the Player relationship or longer if
required by regulation. Sanctions screening, PEP screening, and adverse media screening
are conducted upon players triggering the CDD Threshold and periodically thereafter upon
the Player being classified as a high-risk Player, using approved screening databases and
tools. Players connecting from prohibited or high-risk jurisdictions based on IP, device,
network, or geo-location intelligence may be blocked, restricted, or subject to enhanced
verification. Multi-account detection controls, including device linkage and behavior
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So the question to Coinpoker is, why are the policies being ignored?
And because they are currently being ignored, are there possible problems for players in the future when asked for KYC and AML documentation which
could lead to account closures, withdrawals withheld and other problems. Especially if it's then found out that the player is playing from a restricted area.
As it's very obvious onboarding and deposits are not geo blocked.
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It would seem some transparency regarding these area's is a miss.
And everyone is playing on blind faith and trust that terms and conditions will not be thrown in our faces regarding playing from restricted area's.
Plus documentation later received will not run into some kind of error on processing.
Trust is key otherwise player to operator relationship sours.
Some fair play and trust has to be place in order for this to continue in a positive way.
We will let you play - but you then have to pay out!
Kindly with regards
3 Replies
Could you post a link to this thread in Coins dedicated thread where it would be more visible to their Rep?
A lot of important questions have been raised about this platform over the past few days and it is baffling how they didn't make sure their house was squeaky clean before inviting all this attention.
Could you post a link to this thread in Coins dedicated thread where it would be more visible to their Rep?
A lot of important questions have been raised about this platform over the past few days and it is baffling how they didn't make sure their house was squeaky clean before inviting all this attention.
done
That’s a good catch. If the platform advertises anonymous play but their own AML policy lists full KYC requirements, it does raise questions about how strictly those rules are actually enforced.
Transparency around onboarding and withdrawals is pretty important for trust in any platform.
On another note, the Big Adventures tournament finale is coming up and they’ll pick the winner live from the Top 100 players for a Maldives trip.
