[CoinPoker] - Official - Bringing the Game Back to Players

It’s seems obvious they are accusing you of multi accounting / bot

“As a result of these findings, we are terminating our business relationship with you, effective immediately. This decision includes the closure of your account and all associated accounts.

Please also note that, in accordance with our Terms, we are forfeiting the remaining balance in your account. This action is being taken to offset losses directly resulting from the abuse identified.”

They can’t “lose” only the other players so there must be 1.2k that made its way to other players ?

You really think a sophisticated bot ring or multi-accounter is going to spend months grinding low stakes MTTs? for just a 100+ USDT profit? The risk-to-reward ratio makes zero sense. Assuming they are 'offsetting losses' is incredibly naive—poker sites aren't charities. If they can't prove the abuse with specific data, it’s just a straight-up bankroll seizure disguised as security.

Since you're using AI to type, you can just ask it 'do poker sites ban and confiscate funds without providing a reason, are there examples of this on every poker site'

Again that’s the problem with the transparency of the ban and all the unknowns that go with them
And this is where all this leads … you’ll show one account and on that basis your point is valid who’d do it ?
They might have 50 other accounts “linked” to you somehow (and I’m not accusing you) where there are substantial profits who knows ? If you didn’t do it (again I’m not saying you did and nobody else could with the info available) your then sat down a ton of money and pulling your hair out
I’ve seen this all before and it all comes back down to the disclosure - if they (or any other site) believe (and when they get to the stage they are with you it’s investigation over “we know”) the email to you should be “account closed your running all these other accounts (listed) and they are all closed, funds seized)
And the reason I don’t think that happens (anywhere) is they can’t take the chance on being wrong, and if so the “real” unconnected people behind all these accounts coming forward and their mistake being highlighted - But again if they are sure enough to make the allegation AND seize that’s what should be done imo
If it was simply “we don’t want your business anymore you are not entitled to play anymore please withdraw your balance after which your account is irrevocably closed” that’s cleaner - but the seizure of your funds is a nuclear option and I personally think requires much more disclosure- anyone who thinks otherwise will think differently if it ever happens to them

You are working for coinpoker right? So I get your defence but its also biased. You certainly can tell a cheater how they broke the rules without telling them how they get caught.

Just a (crazy) hypothetical, since you say its common practice to seize funds without giving a specific reason.
What is stopping coinpoker from falsely accusing a bunch of players of cheating, seizing all their funds and never give any reason for it?
If you can do it to a couple of players, why not a thousand?

Especially since its still very unclear if coinpoker has the players total bankrolls on hand.
The rug is there to be pulled, beware.

Good that people get this - when you use the nuclear option it’s only fair that the customer is given full detail - AND when you are that sure to pull the nuclear option you should be 100% certain you’ve not accused in the wrong hence why you can easily say “this is what you did” which does not need to include “this is how we caught you”
Anything less than 100% you close, whatever balance is there let it be withdrawn and everybody both sides move on
And regardless of any perceived nefariousness with this particular outfit any reasonable person at this stage would still have to admit best case scenario they are a bunch of fuckups - and I wouldn’t like that arbitrarily deciding to take my roll or any part thereof (and where’s that roll going into their pockets ?)

Have you done this? If not then given the outcome for others you said were in a similar situation it would be the move to make.

My other post of "plonkers" earlier was related to the KYC issue, they offer the service KYC free in general but if needs be, say to carry out an investigation they have to KYC, otherwise it is a cheaters paradise. I am not accusing you with that remark.

Now, given what I see over the last two to three months on this platform if I was asked would I put money on this site? I would rather pick a fight with a grizzly tbh.

Problem is one of their KYC documents lists it not as an option but as Mandatory with funds seizure if you don’t comply - and yet they pull people in with the “no KYC” bait and switch

Exact wording from CoinPoker KYC Policy 2025 (Section 2.1):
“When the Client signs up for a new account (the “Account”) the Company shall verify that the Customer is over 18 years old. In order to use the Account and access the Services by the Company we verify that identity of the Customer. The verification procedure is mandatory in accordance with gambling regulations as well as legal acts.”
Direct cut-and-paste link to the PDF:
https://coinpoker.com/wp-content/uploads/2025/05/KYC-Policy-2025.pdf
(Older 2023 version has nearly identical text: https://coinpoker.com/wp-content/uploads/kyc-policy.pdf)
This is the dedicated KYC Policy document. Note that CoinPoker’s marketing pages and terms often highlight no-KYC signup/play with crypto (especially below certain thresholds or without triggers), while this policy document states the verification procedure is mandatory per regulations.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

I don't play here and I was referring to what I have seen here, there are legitimate questions in that earlier post from Transparency which need to be addressed.

This issue of "can I play from this country?" needs claifying to the point players can feel safe the Terms will not be used against them. This one has happened to a player on ignition playing from Australia, result account closed by the Authorities. Now when they contact ignition they may let them withdraw eventually time will tell but they do not have to do so, that's the problem here. The rug can be pulled.

[QUOTE=Transparency]
Problem is one of their KYC documents lists it not as an option but as Mandatory with funds seizure if you don't comply - and yet they pull people in with the "no KYC" bait and switch

Exact wording from CoinPoker KYC Policy 2025 (Section 2.1):
"When the Client signs up for a new account (the "Account") the Company shall verify that the Customer is over 18 years old. In order to use the Account and access the Services by the Company we verify that identity of the Customer. The verification procedure is mandatory in accordance with gambling regulations as well as legal acts."
Direct cut-and-paste link to the PDF:
https://coinpoker.com/wp-content/uploads...
(Older 2023 version has nearly identical text: https://coinpoker.com/wp-content/uploads...)
This is the dedicated KYC Policy document. Note that CoinPoker's marketing pages and terms often highlight no-KYC signup/play with crypto (especially below certain thresholds or without triggers), while this policy document states the verification procedure is mandatory per regulations.[Quote=Transparency]

I am confused here by this term KYC, I play on three sites and all that was required of me to verify my ID was pics of card used to deposit front and back and drivers licence.

I know in the UK KYC as I understood it is mandatory and is more invasive, in addition to the above they require bank statements.

What I am tying to figure out is which one is happening on sign up here? What do they ask for?

Thanks Mark - and I understand it can be frustrating for people to keep seeing the same rhetoric - but anyone who looks at what’s happened over the last 2 mths will see the amount of deflection CoinPoker will do - stonewalling is the standard modus operandi for online GAMCO’s which means you just have to keep continually driving the point home (it can take literally years) - there are many here that originally were defensive of them (and remember I played there up until end of last year quite a lot VIP level) but with the continuous posting here and on X with really nothing more than what’s there in the public domain (if you take the time to gather it as I have) those views for the most part have changed - and the really really sad part of this is they had massive potential and if they are on the level (and at this stage I can’t give them the benefit of that doubt) they have squandered a very good opportunity

There you are 👇 And here’s the issue the restricted territories in it U.K. and USA are restricted (as is VPN use etc so basically all the things they market using)
So you MAY not be asked (which is them going against their own policies but that might suit them in the short term) - but they have left it open to ask everyone on the one day if desired, suddenly find all you U.K./USA players are in material breach and seize
And if you read my X posts (@pokerbots1) you’ll see all the other stuff it’s not just limited to this there’s a “cauldron” as PokerNews said after they saw my analysis
So hate the messenger all you like, I get it you like the place and today you don’t have a problem BUT these aren’t “mistakes” there is a mindset at work here in the management of CoinPoker and there’s more on that too over on X (apologies everyone I try to add photos on this forum it keeps duplicating stuff 🤷‍♂️)

[image]XNoQs8V.jpeg[/i

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rakes $80 or so, rb 15% was paid at like $4.85.....

Moved Daniel369369's original post, and the 21 ensuing posts, to its own dedicated thread in Discussion of Poker Sites forum, at https://forumserver.twoplustwo.com/28/di....

Here we go again.... update me when the poster admits this is his 3rd or 4th account.

Just fyi, I had an issue with a self-exclusion request, that I botched, and ended up getting self-excluded by mistake from both poker and the casino/sportsbetting part. Both support and especially Coin_poker took immediate action and fixed it. Credit where credit is due.

yeah, its bad.... i dont know why i kept playing. It happened AGAIN today twice already and not playing for that long yet. 2nd time i paid attention and im 99% sure I did NOT double click....this is a major issue i dont know why this was not fixed yet this is ridiculous....

Subject: Technical Issue - Win Not Credited (Hand ID: 4624340141)
​Hello Nathan and CoinPoker Support Team,
​I am reporting a major technical issue where a won pot was not credited to my balance. During a PLO hand, the table froze. The system recognized that I had a Full House (2-2-2-5-5) and won 491.7 BB, but the chips were never added to my account.
​Here are my details:
​Username: raminichi
​Hand ID: 4624340141
​Ticket ID: 260512480-E
​I have already opened a support ticket and posted a review on Trustpilot (as seen in file 1778614200562.jpeg), but I have not received a resolution yet. Please investigate this hand and credit the missing funds to my account.
​Thank you.

Hopefully the table focus situation gets workable soon. I would play on this site a lot more if tables popped up in a better manner. Right now its unplayable for someone who stacks to play more than 1 table.

Subject: Technical Issue - Win Not Credited (Hand ID: 4624340141)
​Hello Nathan and CoinPoker Support Team,
​I am reporting a major technical issue where a won pot was not credited to my balance. During a PLO hand, the table froze. The system recognized that I had a Full House (2-2-2-5-5) and won 491.7 BB, but the chips were never added to my account.
​Here are my details:
​Username: raminichi
​Hand ID: 4624340141
​Ticket ID: 260512480-E
​I have already opened a support ticket and posted a review on Trustpilot (as seen in file 1778614200562.jpeg), but I have not received a resolution yet. Please investigate this hand and credit the missing funds to my account.
​Thank you

I can say i was getting ready to start a session and had all the 25plos open (all 5 of them), i saw this hand hang also for like 2 minutes, then just closed as something was wrong. Just saying i saw it!!! nothing more 😉 good luck.

Requested hand history from Coin, received it in a Text and imported it into drivehud, realized it doesn't add to your username, instead uses Hero. I tried changing the Hero name to current username and import but doesn't work. Anyway to get it to work properly?

lol mayb this guy isnt getting shipped the winning pot like Raminichi

But he didn dooo nuffin lmao

Hi,

1. Currently, the hand history downloaded from the poker room can't be imported into H2N4? Is there a solution?

2. How long should I wait before returning to a table with my initial stack?

3. Does the H2N4 HUD only show information for 6 tables? Because I see that some tables aren't being tracked.

I'm testing the poker room and the software seems pretty good so far 😀

Hello,

Does anyone know where or how to find "tagged" hands? I have tagged a bunch of hands while playing MTT's and I have looked around I can't find where to review them...