Diamond in a Day - CET Total Rewards

It’s all opinion and might wind up completely wrong but it will likely take over a year for everything to shake out. Lots of approvals needed and likely multiple divesture options to get blessed.

Edit…
One thing that might speed things up is the fact that GN is private and solely owned. So no approvals needed on that side. What Tillman decides is what happens.

Not really. The NV Gaming Commission or whatever it's called, has to give it's blessing. CZR shareholders probably have to give their blessing too, although they'd have to be nuts not to. Then some federal outfit that worries about monopolies might feel like weighing in too.

What I was referring to is whatever GN as the acquirer decides on divestures and any reorg doesn’t need internal review and approvals. Basically whatever deal GN cuts with the reg agencies won’t need any board approval. Thus can proceed quicker than in a publically traded company.

As to CET holders. Once terms of acquisition are finalized, there aren’t any holders thus they have no say in what GN decides to do with properties. Ofc any contracts in place, like lease backs through VCI et al have to be honored or negotiated. But again if Tillman agrees it happens. No board review though he is certainly going to have internal reviews to get to those decisions.

Point being a private effectively sole proprietorship can reach and implement faster it he wants to.

CZR is a publicly traded company. If you're saying the company can individually sell its interest in all their properties without shareholder approval, I guess they can probably try, but there would be plenty of shareholder lawsuits to block that.

I also got more TCs than I expected; instead of 25k I have 44k. I think what happened was they also 10x-ed the two 1000 TCs bonuses I received for playing 1000 TCs in a day. It’s not really any benefit to me since they don’t give the free rooms anymore for each 5k TCs, but I guess I’ll take it. Maybe it will give me incentive to go for Diamond Elite if I happen upon another 10x event.

I am talking about what GN will need to do and agree to to complete the takeover. Since there will be no CET they have no say. Once CET accepts GN terms that’s is it. They have no say in what Tillman hooses to do with the assets when CET no longer owns them.

You think CET shareholders have a say in what heroes or how he runs the company after their shares are cancelled? You think if he wanted to close everyone of the strip properties to drive people to Fremont he couldn’t. Would it be stupid yes but could they stop him no

It's already scheduled, from end of August into September.

I booked a few comped nights, completely forgot, and just got charged a no-show fee for never checking in. Anyone know if there's any way to get that refunded/waived seeing as the original reservation was totally free? Yeah, I know it was my fault and the fine print does warn this if I don't cancel at least 24 hrs in advance... just wondering if I can plea my way around it for a refund or a one-time forgiveness or something. (I have diamond but no host bc I don't play enough.)

I've done it more than once. If someone says no hang up and call back. Email can also work.

They used to not charge a fee, but I guess they started having too many no-shows.

Like anything else with Caesars Rewards, just hang up and call again there is a decent chance you will get a different answer in your next call. Caesars isn't known for consistency in their answers.

That said, I was talking to my brother-in-law who loves in another state (Indiana) with a Caesars property nearby. He is Diamond Plus and actually close to Seven Stars due to lots of table games play. He regularly would look on the app for when rooms could be comped for free and book them "just in case". He used most of the reservations, but occasionally didn't. He rarely got charged and when he did, he could get it reversed.

He told me the past couple of times he couldn't get the charges reversed no matter how he tried. He thinks they are cracking down.

Let's face it, booking rooms (even free rooms) and then not showing up puts a burden on the hotel. For one, it probably causes them to over schedule workers. They think they will be busier than they actually are. For two, there is a small chance they could have comped the rooms for someone else who would have come and dropped some money in the slots machines and went to a bunch of restaurants.

A vast majority of other hotels would never refund no-show fees. That Caesars did it for a while shows just how bad they are run.

I don't think you are going to get a refund, but it wouldn't hurt to try with a few different calls. You never know.

Good luck.

Update (tl;dr- no luck):

I called the Caesars Diamond Rewards line. They said because it was for a past reservation, I would need to talk to Billing (they gave me the number).

I called Billing. They said because the no-show fee was already charged to my card, they are not in charge of refunds or reversals, etc- I would need to speak with Caesars Customer Service (they gave me the number).

I called Caesars Customer Service (not the same as Diamond Rewards). I specified to them that I was a Diamond member, that the original reservation was fully comped, and asked if they could do a one-time courtesy refund. They took down my information, said they filed my request, and their manager would get back to me within 24-48 hours.

I gave it 3 business days (+ Sat/Sun) before I called back. Explained the last call but forgot to tell them I was Diamond. The new person said it's against their policy to do any refunds and not sure why the last person bothered to even put my request on file when it wouldn't get approved. I thanked them and hung up.

Per the recommendations above, I decided to try one last time (all the calls above have been surprisingly quick with no wait time). Exact repeat of my first Caesars CS call (Diamond, initial reservation was free, etc). They took down my info again- this time they said they'd be e-mailing the hotel directly and CC-ing my host (I didn't even know I had a host?).

I got a call back 4 hours later from my "host". My host apologized and said their hands are tied to the "policy" and nothing she can do. Womp.

fwiw I had this happen to me once at an MGM property, they refused to undo the no-show charge so I disputed the transaction with the CC company, got refunded and that was the end of it

Lol that’s actually what my host said I could try as a last ditch effort, since they can’t do anything about it… but I don’t want a bad rapport with my longstanding CC company seeing as it’s not like it was a fraudulent charge or anything. Think bygones are bygones at this point (for me).

LOL I finally benefitted from Caesars having crappy systems!

So a couple of days ago I am at a Caesars property where I am staying and playing poker (at 17 tier points an hour). My game breaks and I move to another table. When I sit down there is a friend (true friend) that I have not seen in at least two years. We try and catch up, but we are at the opposite ends of the table and end up having to talk rather loudly to each other. It is annoying to us and annoying to everyone else at the table.

So we both agree and leave and go have dinner and catch up. A good time is had by both of us.

As we are ready to leave, we get caught up in a stupid conversation about luck. It is dumb. It ends with us heading to a craps table where he ends up putting $240 on 6 and I end up putting $240 on 8. Dumb.

The floor asks if we have a Caesars card. I respond first with my card (yea!!! Loose pockets....). We each hit once. We take our winnings and go cash out. We each win $300 - $240 = $60. 5 minutes total. Stupid. Yep. Whatever. After we cash out we hug, he leaves and I go up to my room and go to sleep.

Next morning after only a few hours of sleep I go downstairs for breakfast. A crazy loud craps table calls me. Same table as last night. I go over and thow down $200 and my card. A long time later the floor throws my card back to me and says he already has me in and I don't need to give it each time.

What? Huh? OK. Whatever.

I play for a few minutes. I win $100. I color up and the dealer makes a big deal of it to the floor. Floor makes it a big deal as well. Whatever.

I go to breakfast. While at breakfast I look at my Caesars app. Mostly curious to see how long I played poker last night.

I gained 5000+ tier credits (5296 I think) somehow. I am now Diamond Elite without trying.

What? Huh? At most I played an hour or two of poker plus a few minutes of dumb Craps. Plus a few minutes of craps this morning.

Then it all hits me. They had me rated at playing $200 bets inside from last night and never closed me out. That lasted for 6ish hours.

They effed up. That is the only explanation I can come up with. What else could earn me 5000+ points?

I am one of the first here to complain about Caesars incompetence. They are. Hiwever it is nice when it works in your favor for once.

Casino incompetence is wonderful when it works in your favor.
I once had a pit boss definitely fat finger my average bet at blackjack. Me and a friend were betting similar amounts. My average bet was probably slightly higher. We played for a couple of hours and left. He got offers of of 25 bucks 3-4 times a week in free play/gift cards. My offers were for 350 dollars 3-4 times a week which lasted a few months. His hotel offers were 2 nights a week no weekends. I was able to get 4 nights a week including weekends with much nicer rooms than him.

How are you Diamond Elite from gaining 5200 TCs? That tier requires 75k TCs, so you must have been very close already.

Sorry, I meant Diamond Plus (which is 25K). My fault.

I was at 20,000ish already due to some heavy play during a 10x period earlier in the year.

I was close enough that I was considering going for it, but I was far enough away that I was unsure since it isn't really worth it over Diamond.

Now I do not have to make that choice due to casino incompetence. Yea me.

Diamond Plus doesn't really get you anything, except maybe Diamond Lounge discounts, which there's no Diamond Lounge in Vegas afaik.