[888poker] (ROW) Official Players' Thread
Howdy Folks,
Gibraltar based, licensed and regulated, 888poker has had a record breaking year thus far with several milestones including; launch of PokerCam and Team features, 132% year-on year growth in liquidity, EGR winner of Best Poker Software, EGR winner of Socially Responsible Operator of the Year, two Team 888poker 2011 WSOP Bracelet Wins and now another two Team 888poker players at the 2011 WSOP Main Event Final Table –yes, we have two November Niners!
For more information about 888poker and to check out upcoming promotions please go to:
http://www.888poker.com/poker-promotions...
Regards,
Aaron
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Hi guys,
Can you please add your poker user names to the posts where you are having issues as this will save a lot of time for all concerned,
Thank you.
FYI,
To clarify, member needs to meet our verification requirements, it must:
Be dated within the past three months,
Clearly show their full name,
Display their current address, and
Include the date of issue.
If any of these details are missing or unclear, the document may not pass our verification standards. We recommend double-checking these criteria before resubmitting.
Kind regards,
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In future anyone reporting other players for cheating, collusion etc must give me their user names ok guys.
Regards
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Just got this from support,
To assist member moving forward in the verification process, we recommend the following:
Submit a Certified English Translation: If the document is not in English, they will need to provide a certified English translation of the document, along with the original version. This ensures the document meets our verification requirements.
Clarify Address Changes: If their address has changed since registration, they can mention this when submitting the documents so we can upda
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Edit/MH: Previous thread.
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whoever is in charge of address verification needs to be fired. how can so many people report the same problem uniquely to 888 without making a change?
same thing for me as many wrote here already.
trying to verify my address, it's been over 6 weeks. every other network has accepted my documents, only 888 remains. they don't reply to emails except with their template emails of "The document you have provided did not pass our standard security checks which is why we need you to send us a new one." and "We're nearly done verifying your 888poker account. We're just waiting for a copy of your Proof of Address."
no matter how many times i ask, i get no reason for why my documents are being rejected. i got 1 email written by an actual person in response to the 50+ i've sent at this point. asking me for details and/or my # so we can finally resolve this, except it was written from a no-reply email so i had to try to reply to him indirectly, and i never heard back from him. don't know how to contact anyone to resolve this issue or tell me what is wrong with the documents literallly every other network accepted.
i tried dm'ing the 888 rep here, but he just tells me to contact the guy who emailed me over and over, seemingly not understanding that's exactly what i want to do and have been trying to do, and would love to know how to do.
the whole 888 customer service team are easily the worst in the industry. it has to be intentional.
update: very shortly after writing the above, i was actually able to get some answers. i wasn't getting verified because my account has been closed to due moving country. i just have to make a new account. noone told me this for 6 weeks cuz as i said above, noone was telling me anything. seems like it's getting resolved now so that's a relief
whoever is in charge of address verification needs to be fired. how can so many people report the same problem uniquely to 888 without making a change?
same thing for me as many wrote here already.
trying to verify my address, it's been over 6 weeks. every other network has accepted my documents, only 888 remains. they don't reply to emails except with their template emails of "The document you have provided did not pass our standard security checks which is why we need you to send us a new one.
No I asked you for a contact phone number and a convenient time to call you but you just ignored me on that.
Regards
Hello, 888rep,
My nickname is dobiCH.
I've already been banned three times FOR NOTHING.
Here are screenshots confirming that I was banned for 4 months this year, played for 2 weeks and was repeatedly blocked with an unban.
Because of these extremely FAST bans, I can't even withdraw money for 4 months ( +-7k$) . I have never had, as you say, “scripts for seats” and according to you, you have checked this and approved my account for less than 4 months.
Explain at least why I am banned immediate
Hello, 888rep.
I'm still waiting for a response to my request. Can you answer it please?
Hello, can you tell me in poker 888 if I need to win back a bonus in the form of 30 1 dollar tickets for the initial deposit?
Hello, can you tell me in poker 888 if I need to win back a bonus in the form of 30 1 dollar tickets for the initial deposit?
https://www.888poker.com/real-money-poke...
Read carefully and laugh.
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I'm still waiting for a withdrawal to process since 31/8. I received an email to verify ID which I have done ( having already done in it for previous withdrawals also). Confirmation ID of withdrawal 746372271466. Username = Cbergin_
Thank you.
Hello 888rep, I'm still awaiting an update regarding this. It still shows me the ability to cancel the withdrawal, but it has been three weeks as of tomorrow since I started the withdrawal and I haven't received a reply to my ID verification. Thank you.
Honestly, I don’t even know why I’m still writing about this issue, but I’ve run out of options and don’t know what else to do.
I’ve gone through every possible problem with 888. The address verification, which should have been a simple task, turned into a huge complication. Still, I went through all the steps, always staying polite and respectful with their support, never losing my patience.
After all that, on August 24th, they confirmed my withdrawal of $2,245. I ha
Hi 888 Support,
I’m writing here because I’m having a serious issue with a withdrawal of $2,245 that I requested on August 24th. It’s been almost a month now, and I still haven’t received the funds in my bank account, nor have they been returned to my 888poker account.
I’ve already reached out to support multiple times via live chat, email, and even messaged the 888poker ambassadors on Instagram. Every time, I’m told that my case is being prioritized and that I will be contacted by email, but so far, nothing has been done.
I’ve contacted my bank, and everything is fine on their end. I also have a statement from my bank manager confirming that the money was never received. I’ve been asking for a simple proof of payment from 888, but I haven’t gotten any response regarding this.
I just want to resolve this issue. I have no intention of committing fraud or causing trouble; I really haven’t received the money, and this is very important to me. The delay is causing me a lot of stress, and I feel like my case is being overlooked.
Please, 888, can someone take a closer look at my situation and help me get this resolved?
Thank you in advance for any help
bolhaescura and filhodigno teamplaying write now at NL100 - NL200. Playing only the same tables, trying strange bluffs without blockers and both from brazil
Hello 888rep, I qualified for the $22 and $55 tickets last week and could claim them immediately. I qualified for the $22 and $55 tickets this week again, but haven't received any message or other possibility to claim the tickets. It might be a technical mistake that actually gives maximum 3 tickets in the whole promotion period instead of 3 tickets per week. Please ask your colleagues to double check it and grant the missing tickets.
Thanks.
Hello 888rep, I qualified for the $22 and $55 tickets last week and could claim them immediately. I qualified for the $22 and $55 tickets this week again, but haven't received any message or other possibility to claim the tickets. It might be a technical mistake that actually gives maximum 3 tickets in the whole promotion period instead of 3 tickets per week. Please ask your colleagues to double check it and grant the missing tickets.
Thanks.
Sent over for you.
Regards
Hello, I would like to see if you can help me. For several months, I have been trying to verify my address and be able to play in the room, but I have not received a positive response as my documents are constantly rejected. I don’t understand the reason, as both of the documents that have been requested clearly show my name and address. Therefore, I would like to ask for your help in speeding up the process and letting me know what is wrong with my documents. My account is nala1988.
Hello, I would like to see if you can help me. For several months, I have been trying to verify my address and be able to play in the room, but I have not received a positive response as my documents are constantly rejected. I don’t understand the reason, as both of the documents that have been requested clearly show my name and address. Therefore, I would like to ask for your help in speeding up the process and letting me know what is wrong with my documents. My account is nala1988.
Sent over for you.
Regards
Hello 888rep, I qualified for the $22 and $55 tickets last week and could claim them immediately. I qualified for the $22 and $55 tickets this week again, but haven't received any message or other possibility to claim the tickets. It might be a technical mistake that actually gives maximum 3 tickets in the whole promotion period instead of 3 tickets per week. Please ask your colleagues to double check it and grant the missing tickets.
Thanks.
FYI.
Tickets has now been added to member’s account/
Regards,
Hello, is it possible to deposit directly in USD? I live in an EU country but I have most of my cash in USD, would be annoying to change to EUR so you exchange again and I pay double fee LOL. Your client only allows me to deposit in EUR
hello , question , why i made desit with promo code but i not get a ticket ? i made it twice name account JACKS1984 please check because i send massedge on email 888 but not hawe answer , all time no hawe answer ..... thank you
hello , question , why i made desit with promo code but i not get a ticket ? i made it twice name account JACKS1984 please check because i send massedge on email 888 but not hawe answer , all time no hawe answer ..... thank you
I sent this over to be checked for you.
Regards
