[WPT Global] Official Thread

WPT Global AlexOP

11mo ago

Hi 2+2ers,

Welcome to the official WPT Global thread!

WPT Global makes poker players’ dreams come true in associati

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15 April 2024 at 09:31 AM

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Owner - WPTGlobal

8d ago

Hello players,

Wpt owner here. You guys will bare with us no matter how trash our software is and how much we filter you so just shut up and play

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Cletus- WPT Global

8d ago

This was going to be a troll attempt but reading the responses I just feel guilty.

I hope that you guys get the answers and solutions to these questions.

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Sevendeuceoff72

8d ago

Hello,

could some one give opinion on this players action on the river?

It doesnt seem like a real player.

Also, does it happen to you also that players leave table as soon as they win a pot?

This room looks very fishy, i was hoping that WPT is regular room since they are major organizer of live tournaments?

Here is the link to my hand:

https://streamable.com/zzkzha

Streamable

Watch HLB8511 - 0.02_0.05_0.1(0.02) - NLHE 2025-03-13 21-19-02 | Streamable

garnouille

8d ago

by Cletus- WPT Global k

This was going to be a troll attempt but reading the responses I just feel guilty.

I hope that you guys get the answers and solutions to these questions.

Hi Sam!

Head of HR - WPTG

8d ago

Hello Players,

here’s the Head of Human Resources from WPT Global. Just checking in for our annual employee performance review.
How’s everyone feeling about our reps’ responsiveness so far?

A) Who?
B) Waiting since 2022.
C) They replied once, I think.
D) I thought they were bots, but bots usually answer faster.

Would love to hear your feedback – not that it will change anything.

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Sam - WPT Global

8d ago

Hey guys, apologies I haven’t been around here as much as you want. We aren’t offering live support here at the moment, please direct queries to our official support channels, including [email]customercare@wptglobal.com[/email].

That said, I will continue to check in occasionally to gather feedback. Regarding our recent update, we have already made changes based on your feedback, and we have more changes in the works. Please be patient with us while we find the sweet spot.

Re: the messages about bots, this is not true, botting of any kind is prohibited on our software. If you play against accounts you are suspicious about, please reports asap to [email]security@wptglobal.com[/email].

Lastly, clearly the above messages are trolling, but please be careful to verify accounts that claim to be WPT Global staff.

You can all reach me pretty much 24/7 by tagging me in our official Discord if you have something urgent I can help with. Thanks.

KnowThySelf

8d ago

Link to WPT Global official discord?

fronkless

7d ago

Bye sam

1 like

Heavy Mask

7d ago

I have a couple of questions:
1. I don't have a fixed-line and I'd like to play on my computer with my internet connection, is it possible?
2. My pc is very old and my wifi dongle doesn't work (so I use tethering via USB cable), is Geocomply gonna work regardless? It should be able to find out wifis nearby using the wifi on the phone

GPTerminator

7d ago

by KnowThySelf k

Link to WPT Global official discord?

If you google 'wpt global discord' it is the first link. Not sure if I'm allowed to post discord links here.

tomekpe

6d ago

Like seriously, tried ten tables in row and cannot sit on any of them, this is riddiculous

MagRailPro

5d ago

Hi Alex.
Are you guys planning to make WPT Global and WPT gold available in Germany?

koneraton2

5d ago

IDK whats happening...

two days ago I was playing and realized that I was missing some funds on my account... this has happened a couple of times before and usually the software automatically re instate the missing funds after some minutes... got in contact with service and they told me they where already aware of the situation and tha they will solve the issue soon

it has been 2 days since then and nothing has happened...

one thing to note is that time was similar to the other times that the software had some issues refunding the money when you leave the table, the only diference this time is that it looks like for some reason the software say I bought in for the amount I cashed out just before the cash out...

now today I closed my session with 11600 on my balance, took a break and was about to play again and when I restarted the software now my balance is 10600??? and now the history of my transactions shows nothing...

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Thuylinh296

q 6

4mo ago

In Asian skins called PokerKing, players can note colors and some words as well. This is a huge disavantage for WPT players.

WPTG4RAKEBACK

q 6

8mo ago

2 weeks notice at the bottom of a random 2+2 post is a grotesque way to handle this news. This is a 4 figure per month loss (or more) to a lot of pros.

Who do you think are the main customer base for affiliates?

Your affiliates are incentivised to get players onto your site, not consider if they are winning players or not. Otherwise, why would they be incentivised to push them to your site and not another?

How is an affiliate going to adjust a deal to anything but zero when you aren't paying rakeback as per the intial agreement?

As others have mentioned, rakeback is a big reason why a lot of people are playing on the site. You are about to nuke your pool, or lead people down the road of burner accounts. This is evidently bad for the site, fun players and pros alike.

Of course, and this is the trade off for them not taking their business elsewhere due to limitations enforced by your site re: software that can be used.

You can't have your cake and eat it. Your company policy makers should realise this is a fundamental part of why the player pool plays on your site (the juice is worth the squeeze), but whoever is handling the company direction is just seeking short term windfall in the shape of "let's just take all the pros rakeback". It is an awful look and does not instill confidence from your player base that WPTG is a trustworthy place to leave your funds.

All these promos and rewards sound good on paper but rarely translate to anything resembling satisfying for pros, and are nothing but some bells and whistles for the fun players. Pros will likely hate it. Fun players won't care about it and WPTG pockets the difference.

Pros keep the action going 24/7 and create rake for the site. They want rakeback they can set their clock to each month.

Anything else is just an angle for immediate short term profit from WPTG, and giving out less money long term. We've seen other sites try this out and it never ends well for them.

It is very well known now that once you are tagged as a winning player you get segregated.

When starting games previously they would fill up fast. Now my table selection is limited the only tables I start up rarely fill up, or I can only see 1 table running with 8 regs. I have tried in all time slots of the day since my tables got limited and it's the same every time so it is clearly not a "table configuration" issue. I have numerous friends who are regs who have ran into the same issue once they were long standing winners on the site, and many many posters here have advised you of the same league of issues. Not one of them had the issue initially once they signed up.

Making out an internal policy to be a bug is egregious and again does not instill confidence in WPTG as a trustworthy site.

I sincerely hope WPTG will review their stance on these matters for all parties concerned.

bob19123

q 5

1mo ago

Hi,

I will preface this message by saying this is my opinions based on my personal experience. I am going to send the messages between me and wpt's security team so you can reach your own conclusion. Also please let me know if some of the information I provided is inaccurate I am just going off word of mouth for the app games due to me never actually playing on one I can't be fully certain. Also not all these accounts are bots some could possibly be multiaccounting / using huds / notes etc. They are cheating either way and these tools give you a huge advantage against a player pool that doesn't have access to these tools and bypassing kyc.

My opinion:
To be honest I feel like wpt either has a security team of people that don't even know the rules of poker or the bare minimum of poker and there ai system is non existent. Or they are allowing bots to play for personal gain. There possibly other reasons would love to hear it.

Reasons behind my opinion:
- They have a strong kyc process but for players playing on one of there skins / apps eg WePoker / PokerKing Asia they have next to no kyc and can make unlimited accounts there's even yt vids of people using huds and bots on these apps. Also wepoker/PokerKing Asia is advertised on botting sites as one of there main options. On nztpoker one of the most popular botting websites the first 2 apps they advertise are Pokerking and Wepoker which both have access to wptglobal games unless I am mistaken.

- Also on yt shorts AlexScott mentions at the end of them "what this means is we have the safest games anywhere online https://www.youtube.com/shorts/t4IfKmVb2... .why don't botting sites even advertise sites like pokerstars / ggpoker and many of the main actually established websites. So until they add kyc or strengthen there kyc on these apps there's just always going to be bots coming into the games constantly.

- WPT reg locks you preventing you from being able see other tables so it makes it next to impossible to distinguish from bots and legitimate players. Also since players have 0 hand history's or notes this forces you to fully rely on there next to inexistent security team. When people on there app skins games have HUDS , Notes , Hand history's because they don't enforce these rules on them. https://www.youtube.com/watch?v=Su-DfJ1S... This video is a example of what you need to compete with also the comments are asking how to multicount etc.

- I myself at only 5-10-20 5 reported over 120 bots in around 1-2 months this doesn't include other stakes at all so probably a lot more and some of them where playing 48hours straight after my report before getting banned if they have this so called "ai" catching bots surely it would pick up on bots playing 48 hours+ straight. What makes this ai anticheat even more unbelievable it doesn't even pickup blatant bots like 8 accounts running the same stats with in 1-4% brand new accounts all buying in with the same amount, some of them even have the same profile pictures. If I can pick up these bots before there poker anti cheat system and there full security team with only vpip / pfr buy in amounts etc. What is my rake actually going into, you guys have some of the worst software in poker and one of the worst if not the worst security.

- After reporting around 120 bots I realized it wasn't worth it around $3.5 per reported bot in reward from there "RIP program reward integrity in poker" is just not worth the time.

- They also fired a lot of there staff even though they have all this cheating and botting going on https://www.poker.org/latest-news/overha... . Also never disclosed with anyone not even warning players about these issues or giving awareness to them.

Tips on catching these bots if you are not reg locked.
1. Players with Chinese names means that are most probably playing through one of the before mentioned apps because you can't make Chinese named accounts on wptglobal and also playing only 1 table because you can't multi-table on these apps
2. They normally buy in with 100bbs and only rebuy after losing all of it or left with %20.
3. They are normally brand new accounts with 3000 or less hands.
4. A lot of these accounts have the same stats +-5%. They also play long hours like at least 14 hours. Normally around 28 vpip 22 pfr but adapt slightly sometimes.

I am only sending this publicly because going through [email]security@wptglobal.com[/email] isn't replying to my emails. I tried to contact support through there discord nothing they can help with and said that I have to wait for them to respond . Also there last response was trying to downplay all the effort put into finding these accounts.
"Please understand that each submission undergoes a rigorous internal investigation process—which naturally takes time—and that many of the accounts were also flagged by our own automated algorithms as part of this ongoing review." If they where flagged why didn't the accounts get frozen then, you just kept letting people play against them?.

At this point I just want to know what kind of time frame are effected(including myself) players expected to wait for reimbursement. Do we get reimbursed the full amount the bots took from us or confiscated funds that you could calm to be anything. But I am assuming you didn't let them withdraw because if you ai system flagged them surly you blocked them from being able to withdraw.

In the future I might make a video going fully into this but short on time atm just want to get this out so others don't loose thousands to bots like me and other players have. Looking forward to a proper response.

Link to emails: https://drive.google.com/drive/folders/1... I inputted random names for the emails

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