[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

Thx friend, yes, I was thinking of reaching out to PT support

Can we please get 2nl and 5nl blitz poker. I want to get more hands in without having to play 6 tables. It’s so hard to do at the lower limits without fast fold

Hello,

is listening to music on headphones allowed when recording the human verification live play video? The music would be recorded by OBS but not apparent by the external camera.

Thanks

How does WPN compare to Coin Poker, both seem grinder incentive based?

ACR "randomly" bans my account mid-session worth an equity of ~$100-$200 in live MTTs, proceeds to make incoherent statements about reasons (if any!) & requests before finally going silent stopping all communications leaving me locked out of my account with 2.5 Thousand Dollars in it.

Upon banning my account mid-session I received an email stating they are "randomly selecting accounts for human verification" and my account has been "selected" to carry out a 3-Step verification:
Step #1 Re-certify account by uploading up-to-date ID, selfie, address verification
Step #2 Record a (non game-play) video selfie answering 12 personal questions
Step #3 TBA "Once we receive and validate your documentation"

This very email also states that "While we complete the human verification process, you’ll still have access to our games". After complaining that this was not the case and that I have been locked out mid-session my request to quickly unlock my account again however was rejected and the reason of the ban changed from randomly selected to my account having "recently triggered one of our internal security flags". Ummm, yeah, right...

A few things about me:
I signed up 7-8y ago mainly because acr being the site with the best PLO8 schedule. Nothing has changed much regarding my game play ever since. I am an expat with origins of a now banned country. I am a net winner.

I am sort of cleared of foul play since the issue is "not related to playing style", also I was assured it's not about "results or win rate". So maybe it's because I have origins of a now banned country? But my account got fully certified only last year with the country of my current residence.

Regarding the verification process I have raised concerns about the video selfie, but we never even got there because support was anything but accommodating to even finish Step #1:
In the country of residence hardly any documents have the address printed on them e.g. my national ID does not, my bank statements do not, my health insurance affiliation does not, my residency permit does not, not even the registration office itself provides address certification. The only official documents I found with my address printed on them were a bank contract and my pension statements, the former declined by acr stating it was "not a valid proof of address", the latter declined by acr stating the document "while official, does not meet the minimum requirements". After spending hours on gov websites I finally found out the tax office doing address certification which I have since uploaded to acr.
Regarding the ID, last years account certification was still done with the ID of my country of origin. And even though I have not changed nationality, sure enough acr requested to also upload an ID of the country of residence which I now have uploaded also.
The good thing about many documents here though is that they are verifiable online on their respective official gov websites. The ID eg contains an qr-code which leads you to the website of the registration office where you can validate the ID. I even offered to upload my residency permit too, which includes a verification code to check its authenticity online alongside printing out personal details of the holder.

Ever since those ultimate uploads I have not heard back from acr at all, even after sending them a reminder a couple of days later with a request to process the documents. Could it all be a massive screw-up by acr and now they are afraid owning up to it?

what was your country of origin?

whats your acr screen name ?

tournaments are amazing, cash games are good . Lot of regs but every site has that.
Americans suck at poker and they all play there.

did nagy post this himself? the cash games are all eastern european bots and any mtt >$50 is nearly gtd to have more russians than americans at any table at any given time

Thanks guys for showing an interest. In the meantime I was able to re-establish contact with support.

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How often/how many tables run on ACR at 1k+, and what's the highest stakes that regularly run there? Thinking of giving ACR a shot

Anybody has any timeline for withdrawals ? Usually takes more than 24h even with Bitcoin/crypto ?

I have a question to anyone considering playing on ACR or if there is a site representantive

Why is your site systematicly stealing and banning people? After I had these issues myself i notice there is alot of people getting their funds simply stolen without reason, isnt it time the community starts to question if this site should even be here

I will be posting my story tonight as I dont have the time right now with family or kids but Is there a customer representative here that can help and sort things before i do? i think not from what i have seen from their support.

I use LTC and the longest i've had a withdrawal take in the past 6months is ~12hours. LATELY its been 2-4hours.

btc takes ~2 hrs

Sorry. Not since 2013.

Really ? I requested in btc and it's been 36 hours, I didnt withdraw in a couple of years tho

Yah, just recently i've done withdrawls around $50 to $300 in LTC just as recently as a couple days ago. I haven't done any in BTC so not sure on your specific day delay (maybe higher volume than a couple hundred USD perhaps?)...if you use the Virtual assistant 9 times out of 10 they SAY threre is a delay in withdrawls but even with that automation I still get everything within a couple hours. The type of crypto shouldn't matter even though BTC is always a tad slower due to confirmations than LTC but I don't see that being a problem, only thing I can think of is that you are maybe trying to withdrawl more than I typically do or your account has been idle for a long while which is what you are speculating.

Oh...Blitz gonna be a rake race on its own now...

It's really crazy they just completely gave up on prime time USA MTT grinders. Such a huge market they don't even attempt to cater to anymore.

makes no sense!

Now that Blitz Poker has a rake race, I was wondering where do we find our total contributed rake after each session? I see the leaderboard, but it doesn't provide rake totals for each session like the regular cash tables.

It really doesn't. They could run the exact same schedule as they do for Euro peak and cover the guarantees every single day. 8 years ago they used to, what the hell happened? Ever since Dan left it's been a dumpster fire. Not that he was great, but it was way better.

I tried to deposit with Discover and it was temporarily unavailable. Is that a temporary thing?
It was always the most economical credit card to deposit with.