[888poker] (ROW) Official Players' Thread

Hi 888Rep

I have not received any emails or other form of correspondence from 888 in the last few days. The last email that I had from support was Friday 3 May 2024 with the following heading:

Dialogue box requesting a password reset [Reference #: 240110-002551] [Reference #: 240314-001892]
Reference # 240502-002320

My nickname: Ch355pl4y

Hello, its been more than a week already after 888 validated my address, now they came back with ID request (which have been completed just before they have requested address confirmation) , ive sent ID etc again but there is still no answer and my cashier page still looks same and isnt accessable.

Can you please get some1 to get that sorted as tbh atm it looks that requests will just go round around every time, isnt it 1 team who validating everything? I can see lots of peoples have same issue here like its 2 different teams validating address and id....

Looking forward for your help rep <3

I have sent reminders for you guys.

Regards

FYI,
It seems multiple emails regarding password reset have been sent to member, if he doesn’t receive any of these there must be a problem with his email address that needs to update.

kindly advise him to connect to us via live chat so we can assist further.

Regards

Hi! I have the same problem like this player had. My nickname is OstriyKinja1. I have also been banned for nothing multiple times. 888poker just does not want me to play on their platform. The screenshots are applied. I play on a german domain if this info is necessary.

Additionally, I forgot to make myself clear. I want to withdraw money I have on this account, thanks.

Sent this over for you.

Regards

FYI.

Funds processed using his last withdrawal method.

Regards

Hi 888Rep, please help, I am asked to verify my ETH8000 account, all documents are confirmed except for a selfie with ID and a photo of a credit card. When sending, I wrote that I have a virtual card and I can only take a screenshot of the credit card in the application. Please explain in what format the selfie should be in order to pass the check. I will be grateful for your help.

Hello 888rep!

There is very unpleasant situation at NL50 tables.

2 players from Ukraine:

1) Mrwheelchair
2) Uselessclown

They both have absolutely identical game patterns. They have identical game stats and identical preflop sizes patterns. Both of them are taking 0.000001s before each action. Identical timing tells. And the worst thing is that they were playing an the same table both, teamplaying together. Even nicknames are created by the same type. Also they both have absolutely identical postflop game patterns and sizes. It so obviously that it is some kind of AI and one operator behind them.

for 3k hands sample they both are playing exactly 24/20/12

It should be done something with this. It is not acceptable for such a big poker room to have this bul**it at the tables.

Thank you.

Hi nemezida_ 😀

I have asked for this to be checked for you,

Regards

yeeh, i saw them too, they both iso limper with 7x in position, which is kinda weird

sux that 888 allow this.

Hello 888rep, when can I expect my balance of $41140 to be withdrawn to the bank details I provided the live chat supervisor on 24/10? You said my account would be checked in "the morning" last week, but once again I haven't received any correspondence from 888. It's now been 73 days since I initially tried to withdraw. What is going on?

Hi 888rep,

Thank you for helping me validate my address earlier.

A new issue:

My withdrawal has been pending for 9 days, if you can help me get it processed I would appreciate it.

SN T0x1cEx .

Thank you.

Sent over guys.

Regards

Hello 888Rep, my nickname is same as at forum

Please - get involved some1 for serious in my issue, today i was in live chat, they have approved everything once again and said that in an hour i will be able to access cashier etc, but i have this image coming up instead at all times.....

Lots of money are frozen in there, as well as one of my withdrawals for more than 1000$ - its never came on my skrill, and it seems that guys just dont want to give an access to my account because of where that money is.... (idk where but not with me for sure)

I really hope that you can help, as atm for me looks that i will have to Regulatory Bodies to be involved as it is pure frozing of my own money with no any reason with what breaking the law.

Kind Regards

tips for new players. Complete full verification before your first deposit. Why so many players deposit first, play and only then made withdrawal and suffer from all these verification issues? I don't get it. Make your life easer.

Hi 888Rep

Thanks for your assistance so far. I cannot access the live chat function from the client because I cannot login. I have tried to locate a live chat function elsewhere but cannot find it. I found the instructions on the 888 COM Support Centre website and it tells me to open the 888 app. I dont have the 888 app - is there another way to access live chat?

Thanks

Hi 888Rep

username Kenzaki12

Dear good morning,
I presented many documents, and they did not finish validating my account. For this reason I cannot withdraw money.

What else do they need? I need to solve this problem URGENTLY.

user: Diestones79
email: [email]diegofrontini@hotmail.com[/email]

I sent:

ID document
driving record
Utility bill
credit card summary
Bank summary
Cell line bill

I await a favorable response urgently,
thank you!

Sent over guys.

Regards

My login is 888 milka1605. I am writing to you Rep88 here for the third time in the last month and a half. I am simply outraged by the attitude of your site towards players. They do not accept my bank statement in English, they have never written the reason for not accepting this document to my email. Your support has not bothered to write me a response to the letter I sent for two weeks. Everyone is silent and only refuses. This is outrageous. It is starting to anger me. Maybe I should declare war on the site and start spreading everything bad that is on 888. And it would be worthwhile to force the site to learn good manners. I have a lot of time because I am a pensioner. You know, people remember bad things longer than good things. Think about the site's image.

I sent your first one over for you at the time and will send this over for you and apologise on behalf of support.

Regards

Can I please have your poker user name?

How do we go from "your account will be checked in the morning" on 4th November to "Sent over guys" on 11th Nov? Anyway still waiting for my funds 76 days later. Got through to a live chat supervisor who closed the chat while I was typing because I hadn't responded in 15 seconds since his last reply. The whole 888 support system is a disgrace. Username Cbergin_

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