[888poker] (ROW) Official Players' Thread

Today I received a response, that regarding the issue 1 I received the early bird rakeback on 28.04.2025.

It seems to me that the person, who wrote it, doesn't understand the promotion. Early bird rakeback is an ongoing weekly promotion with rakeback granted on mondays for the week before. On 28.04.2025 I received the rakeback for the week 21.04. - 27.04. I receive rakeback weekly and the only one week I didn't receive it was the week 31.03. - 06.04. Normally I whould expect to be able to claim it on 07.04.2025.

I still received no answer regarding other issues.

888rep, can you please forward my feedback to them?

Hello Donald04 here, my Screen name on 888 is S1n_ment3, im from Nicaragua and 888 is telling me they close operations on my country, i did not receive any email or notification, so suddenly i cant log in into my account, whats is happening with my funds? i have over $12,000 there.. when im going to receive my money? thanks

Hello!
My nickname is a umorka. My account is limited. I sent all the documents that the support service requested and received confirmation that they were received and submitted for review. However, since then, no letters or instructions on further actions have been received.
Please help me resolve this issue - I would like to restore access to my account as soon as possible.
Thank you!

Sent over to be checked for you all.

Regards

Isn't anyone else having trouble playing on 888 due to software issues?
The app keeps freezing/crashing since a couple months

if app is freezing, it mean that u had a disconnect. It always freezes if even micro disconnect occurs. Unfortunately they still did not fix this bug.

How did you solve this problem? I have the same message.

yes for the last couple of days it has been freezing a lot(more often than usual), and once it freezes you need to restart the client, then of course you lose all the labels and notes, auto rebuy at the cash game tables stop working so you have to manually re buy if you fall under 100bbs, it is the same for 7 years or so, nothing has changed or improved - same terrible software . its kind of surprising how bad the client is from the technical stand point and nothing has been done to improve it.

i'm having same issue, i've tryed 3 times with neteller says its ok everything... did you solve it??

my user name
IAMBEAUTIFUL

SUBJETCT: Second time that my withdraw is getting rejected via neteller.
confirmation id for withdraw: 828335075054

My withdraw is getting rejected to my neteller account.
But I have contacted neteller and they repeatedly told me it is fully operational and working with no restriction
Why so ? Seems like another player on this forum had the same issue?? Is there been some problems with withdraws??

Could you help me out? i've been trying to cashout for over 2 weeks and still no answer.....
Live chat is not operational anymore, and emails are barely answered...

thank you
Please keep up 888pokersuport, last time I thought you had this support-client efficiency solved

have a nice week

Hi. I wrote an email to transaction team ( [email][email protected][/email] ) Of course nobody replied to me. Then i made a post here, and asked 888rep to look at my issue. And then in several days, thanks god, i've got my money. Without any emails etc. I also contacted skrill and they confirmed that my account is fully operational and verified. So it is 100% issue on 888 side.

Reading all your posts, i am glad that stopped playing here for a moment. It looks very strange and weird that so many people have withdrawal problems.
Maybe 888 just short on funds at their e-wallets, this is good scenario. Worst scenario is that they really have some financial troubles. But we can't know the truth. Only 888rep can sort it out. He is a good guy here.

oh, i received it too. Withdrawal to skrill.

|||||| Hi Grzegorz,

We'd like to let you know that your withdrawal was returned to us. We'll try again using the same method.

If you need any help, contact us via Live Chat for a quicker resolution.

Regards,

Transactions Team
888poker ||||||

888Rep, can you please clarify what is going on ?
ID support is: 809220073
Withdrawal confirmation number is 828665919487.

wtf
so many are having this issue??
is 888 having solvency issues?? wow
maybe we should stop grinding there??

I can't use anyother method since all other methods force me to use mexican pesos, since i live in mexico, and charge me a 4% fee plus banks fee...

can anyone help us out? seems like this is a recurring issue...

@888rep?
@powermad15, we all know 888rep is a good guy jaja i've said it many times, make him the boss of support of 888poker, and for sure, 888poker could start begin to grow again..... we all want that

thanks for your help and time.

I have asked for this to be checked for you guys.

Regards

thank you

I've got the same message too. Skrill withdrawal request.

ID support: 809253651
Confirmation number: 829117697424

in your email you had "We'll try again using the different method." . But in our email there is: "using the same method"

Withdrawal received! Thanks a lot 888Rep !

Hello everyone! I have the same problem as everyone above, they don't let me withdraw funds My username andriy1798 Support ID 795808450. Transaction confirmation ID 826274330107. The story is the same as everyone else's.

Hello, Andriy!

We inform you that your withdrawal funds have been returned to us. We will try again in the same way.

If you need help, contact us via online chat for a faster solution to the problem.

Best regards,

888poker Transaction Team.

It is impossible to contact them, the online chat does not work, it is also impossible to write to [email][email protected][/email], my message is sent back, they probably banned my mail.

I have been playing at 888 since 2016, I have repeatedly verified my account, everything was fine, now they are asking for documents again for verification. I sent them my driving license, a photo of the credit card I used to make a deposit on 04/13/2025, and a credit card statement. And what do you think? I get a message in my email that your documents have expired, although this is not the case, all the documents I sent are valid.

This is getting to the point of absurdity, I don't understand what the problem is with making a cashout to my Visa credit card, from which I made a deposit three weeks ago? I contacted my bank with a request, were there any incoming transactions on my card? The answer is no.

Who can help solve the problem, maybe write complaints to 888poker, to the company that issued them licenses for the gambling business???

It was both of those at different times. Not sure what's the difference tbh.

You are welcome.

Regards

Sent over for you.

Regards

If they ask for a verification - it is a different issue then we all have here. My 888 account is fully verified.

888rep, mine has been rejected again :(
i just received an email that it has been rejected 3rd or 4th time ^^

even the funds haven't been returned to my account and doesn't even appear the reverse

it just appears confirmation ID status
828335075054 in process

whats' going on?? its a bit frustrating....
thanks for your help and time.