[888poker] (ROW) Official Players' Thread

888Rep, what happened to "$500 Milky Way Freeroll", "$3000 Andromeda Freeroll", $25000 Whirlpool Freeroll" and "Gift Drops freeroll" ? At least second day I got "Currently no available tournaments" message.

Hello, where can I contact support? My account was also locked for some reason, went to the help page and sent a form there a few days ago but still haven't gotten a reply.

Hello 888rep,

one month passed but I still have no answers to my queries. Is there anything you can do to escalate?

Thanks.

hi, any news ?

any news? they just took all of my withdraw methods and just left my bank wire transfer

888 STEALING?

Good morning. I've had funds in this site for a long time and have been trying to withdraw them without success. Haven't played for 2 years, and the money is just there. Despite sending every possible document to verify my identity, residence, and more, and after being left waiting for *months*, they still refuse to release my money. At this point, I honestly don’t know what else I can do. I've never experienced anything like this with any other site.

To make matters worse, my account was recently blocked and I was told to "contact support." The irony is that I’ve been in contact with support via email for over a year, and all I get are generic, useless replies that go in circles and resolve nothing. A few weeks before the account block, I wasn’t even allowed to connect from the country I’m currently in to request the withdrawal. I tried using a VPN from other countries, and that didn’t work either.

What’s even more concerning is that, when I mentioned this to another player recently, he told me he knows at least six other players in the exact same situation with this site. This raises serious suspicions—either they’re bankrupt or this is a case of "soft theft," using arbitrary document rejections as an excuse to hold players' funds indefinitely.

Support is practically non-existent: they either don’t reply, send automated messages, or repeat the same copy-paste nonsense endlessly. There’s no phone support that I’ve been able to find either.

If this isn’t resolved by next week, I’ll open a new thread in this forum to expose what’s happening, so other players are warned about these scam-like practices.

Over the past few days, we’ve experienced technical issues that caused lobbies to slow down or become temporarily unavailable during peak times. We understand how frustrating this can be and sincerely apologize for the inconvenience.

Our tech teams are fully committed to resolving the issue and have already made progress—it's now being detected and addressed much more quickly.

Most importantly, this issue does not affect players who are already seated—there is no risk of being seated out or disconnected from your game if it reoccurs.

We truly appreciate your patience and are working hard to fully resolve the problem as quickly as possible.

Thanks

05-16-2025, 05:08 AM #32498
Top5Player
newbie

Join Date: May 2024
Posts: 22
Re: [888poker] (ROW) Official Players' Thread
Hello, where can I contact support? My account was also locked for some reason, went to the help page and sent a form there a few days ago but still haven't gotten a reply.

Sorry but you need to give me your poker user name or I can't do anything to help you.

Regards

I have sent a reminder for you guys

Regards

I sent this over to be checked for you.

Regards

Hello @888rep

Me , like others players , have problems with the withdrawls to neteller.

I made 2 withdrawls the last week but not come to neteller , even i recibed a notification : (image)

Please help me.

My username is MaikelperezJ

Regards

From support below,

Pleas reply to him that we will get the missing bonus for him in the next 2 days.

Thanks

I sent this over for you.

Regards

888poker should either take out neteller from their methods, or fix this issue.

Or atleast make a statement...

Below from support,

The account will remain closed. At this time, there is no remaining balance, and we are unable to verify the $850 amount mentioned by the member.

Regards

Good morning.
I am here again trying to solve my problem. I have been waiting for a solution since February 2nd. I have already sent the requested documents and have not received any kind of response.
I asked for my money to be withdrawn, but they did, but the money returned to my 888 Poker account.
I would like to withdraw my money because I have already given up on a response.

Thank you.

That's not possible. I have money in that account, which they closed overnight without warning, and now it turns out there are no funds. So, what was I playing poker with then? I need an answer.

I have sent a reminder for you.

Regards

I have asked for this to be rechecked for you.

Regards

still here waiting 888rep...
withdraw id 831846072571

i'v changed neteller method to a card that I deposited succesfully with.
Now it's been 9 days, and maximum processing time is 8 days...
Payment is still showing up to be reversed...that is not a good sign..

What is going on...
I spoke with neteller everything is fine since all sites are depositing or withdrawing correctly with my neteller
This other method is working fine with other sites, and still no withdraw....

what's going on...
Am I the only one still missing the withdraws??? it has been over a month now...
This is not acceptable on a site like 888...

ty

Hello @888Rep

Can you somehow help with withdrawal?
I have been playing in your room for a year and a half without any problems, and I have never had any problems with withdrawing funds. But now they have appeared. I ordered a cashout on May 13th, and it has not been processed yet. I donÂ’t know what the problem is. In the live chat they promise me every day that everything will be fine today, but nothing has happened. All timeframes is passed and status is still "Awaiting process". No one answers the e-mail. I passed the verification a long time ago, and everything is fine with the account. The withdrawal method is Luxon.

My nickname on 888poker is RektAngel
Withdrawal ID 831838457591

Regards.

Sent over for you guys.

Regards

welcome to the club, I'm still waiting for over a month for my withdraw and being rejected twice via neteller

888 is having severe problems withdrawing...
lately is a recurring post from players to have problems withdrawing...
I think it's time we start flagging red flags ??

could I ask, if your method was skrill or neteller??

My method is Luxon. But my withdrawal was not canceled. It is with status "Awaiting process" already more than 9 days. And nothing happens.