[CoinPoker] - Official - Bringing the Game Back to Players
Hello Everyone,
This is the Official Thread of CoinPoker (previous thread)
And its been 74 right now,
When did it start looking like stealing??? At 72:00:01?
It can be frustrating to wait give them a little while
PS: not everywhere does 72 business hours mean 3 days.. even if the poker site itself is accessable 24/7
Most people get their withdrawals instantly. Also, that is what is advertised on the website in big letters. Some people it takes a few hours. Then I'm told that 72 business hours is the maximum. I start reading a bit earlier in the thread and withdrawals are taking longer and longer. It seems a lot of posts about people not receiving their money for weeks on end. It seems most of these posts started happening at some time in July. I didn't know about all of this until today. There is a history of poker sites running off with player funds. So yeah, maybe I'm a little paranoid. I wouldn't say it is necessarily in vain though.
I actually would like to know what is an acceptable amount of time to wait before one starts complaining about not receiving their money. Should I wait 2 weeks, a month, 3 months.
I don't think it would be such a problem if it wasn't so unexpected. If the initial wait time was 3 to 5 business days or whatever and it took a few days more it probably wouldn't be that concerning to me. But when the standard is seconds or even 30 minutes or so, that's when I start to get concerned when it is over a day later since there isn't any explanation whatsoever of why this is happening.
where are the sit n gos?
Today they restricted my account so I can no longer check the withdrawal status. Apparently the security team will get in touch with me soon. Although, knowing their definition of soon I know that may be awhile. Has anyone else ever had this before? If so what did you do?
Sounds like they think you broke the ToS
It would be nice to know which rule they think I broke. The only thing I can think of is being mean to other players in chat after losing some hands sometimes, but I never did anything too extreme in that regard. I traded my CHP for $ in the transfer tab with another user, but that shouldn't be against the rules. I'd play anyone who would sit me at a 100NL or 50NL table so I can't really think of any reason. Getting my money off of this site seems like it is going to consume more of my time than making the money to begin with.
I agree , something needs to be done about the HU lobbies. It's the same crew of guys who just open sit multiple tables, won't play each other, and if they determine you are not a fish in 5-10 hands they just sit out and open new tables.This is clearly bad for recreationals and professionals. Some regs like myself also don't mind just battling other regs, but can never do so be
+1 they should make HU lobbies king of the hill and not spawn new HU tables every time one fills.
The unlimited lobby spawn garbage is very tilting and destroys the whole lobby system for sure.
About a month ago I reported an account that would join my table, insta sitout to play 0 hands, sit the newly spawned lobby, and then leave.

So they are working on it...maybe? But if they're really taking action, it's pretty shocking that they continue to let the same accounts repeat the behavior without any warnings or attempts to crack down. Sad that they're seemingly fine with lobby manipulation from a small handful of accounts.
Some very simple solutions if rep reads this. Personally pref #1 + #2 but all better than the infinite reg line lobby manipulation that happens now:
-active policing/warning for this behavior (not many accounts doing it, not that hard to manage really - email 5 or 10 guys that they will get banned if they continue and this will basically stop)
-cap number of inactive tables per stake, auto close most recently spawned table once inactive cap is exceeded (classic soft koth system)
-one available table per stake, spawn additional table while previous table is running and close when not (classic hard koth system)
The unlimited lobby spawn garbage is very tilting and destroys the whole lobby system for sure.About a month ago I reported an account that would join my table, insta sitout to play 0 hands, sit the newly spawned lobby, and then leave. So they are working on it...maybe? But if they're really taking action, it's pretty shocking that they continue to let the same accounts repeat
This sounds like a great way to kill the player base. You want the prizes from playing so many tables great, but because you do so doesn't mean people who table select should be punished.
This sounds like a great way to kill the player base. You want the prizes from playing so many tables great, but because you do so doesn't mean people who table select should be punished.
I'm not sure if you misunderstood the explanation or if I explained it poorly, but it certainly shouldn't be okay to refuse to play and manipulate table spawns to bumhunt in an infinitely long line of inactive games.
This system not working is what drove Stars to switch to zoom pools. Hu cash needs a "play or quit" dynamic or the whole ecosystem doesn't work. Having 15 tables of regs opensitting with 0 action isn't good for anybody.
I'm not sure if you misunderstood the explanation or if I explained it poorly, but it certainly shouldn't be okay to refuse to play and manipulate table spawns to bumhunt in an infinitely long line of inactive games. This system not working is what drove Stars to switch to zoom pools. Hu cash needs a "play or quit" dynamic or the whole ecosystem doesn't work. Having 15 tables o
Would it work if they had a system where one player is not allowed to open another table at the same stake if they are inactive on another?
I'm totally fine with that. I guess I misunderstood as well. From what I have seen most the games most the time aren't even average. I definitely don't join empty tables, but i don't care if you call me a bumhunter, recs are where the winnings come from. Poker players act as if this element doesn't exist in virtually every other facet of life. They're adults, they make the decision to play. How about creating money out of nothing and charging you interest, that's just status quo.
Playing regs is just boring. If i wanted to be bored while working i would have a regular 9 to 5 job.
I think there are multiple ways to go about this. I think limiting the number of heads up tables that a reg can open is probably a good idea. Fighting for lobbies is also another solution. Both have their advantages. The first allows players to play other people than just a lone stellar reg that is always hogging the lobbies. The other makes it more competitive, but also can bring out poker cartels that systemize who gets to play the fish.
Some combination of both solutions may be good. Allowing regs an allotted number of tables to play while also having the number of total tables to be opened to be capped at a certain point. It is annoying to have to play the same reg, because they've hogged the lobby. At the same time it is also not good to have players just opening new tables just to avoid playing against certain players.
I think if another reg sits you, you should not be able to sit out and hog the spot, because that doesn't really help anyone.
I believe this can make heads up cash a bit messy compared to the HU SNG counterpart. In the HU SNG you really have to play until the end of the match. For cash, they can pretend to play for awhile, but then leave.
As far as my withdrawal situation, there may be a happy ending to this story. I don't want to get too excited about being able to access my money, but things are starting to look positive. Time will tell.
Is CoinPoker down for anyone else?
Partys old system before they went all zoom was perfect. 4-5 tables spawn per limit, max. Each player may only sit 1 table, per limit.
Cleaner lobby and the pure bumhunters who arent willing to battle dont get tables.
So I received a message from the CoinPoker security team:
Hello,
Thank you for your correspondence and please accept our sincerest apologies for the delay in our response. We would like to inform you that your account was undergoing a security review due to the inclusion of transferred funds in your recent withdrawal requests.
We would like to take this opportunity to remind you that, as per our policy at CoinPoker, all deposits, transfers, and bonuses are subject to a minimum wagering requirement of 1x the total amount before a withdrawal can be processed. This requirement applies regardless of whether a bonus was included in the transaction.
Additionally, please note that CHP to USDT swaps are only carried out by our authorized personnel in exceptional circumstances.
In order to proceed with the re-opening of your account, we kindly request that you respond to this email and acknowledge our Terms and Conditions.
We appreciate your understanding and cooperation in this matter.
Best regards,
CoinPoker Security Team
I responded with:
I was not aware that transferring funds to and from another player was against the rules and for that I am sorry. The reason for the transfer was because I needed the money and had purchased an overwhelming amount of CHP and it would have taken a long time to grind it out. So I traded with another user at a discount to them so it would be a win/win scenario. Had I known this, I would have grinded it out instead and avoided all this trouble.
I believe that I have made the wagering requirements of 1x my deposit as I've grinded lots of hours on CoinPoker and have hit the leaderboard in the past. I don't know how one would go about checking whether this has been completed however.
After this, they sent another follow up email and eventually freed up my account and I was able to withdraw so I am very happy about that.
I kind of wanted to push back on the transferring between players, but I also didn't want to rock the boat as they were the ones holding my money. I did go through the terms of service and could not find anything that said transferring funds between players was against the rules. The only thing that I found mentioned about it was in rule 10.7:

So it is a bit odd that this feature is so readily available in the menu on CoinPoker, but as users we aren't really supposed to use it. It seems kind of odd, although at the same time I can see how something like that could flag my account since it probably isn't the most common behavior. This whole ordeal caused me a lot of stress and I'm so glad that it is over. I thought it would be important to update y'all so that users in here won't think that they ran off with my money. Also, others should be weary of transferring funds to other players as it may add some scrutiny to your account.
I agree , something needs to be done about the HU lobbies. It's the same crew of guys who just open sit multiple tables, won't play each other, and if they determine you are not a fish in 5-10 hands they just sit out and open new tables.This is clearly bad for recreationals and professionals. Some regs like myself also don't mind just battling other regs, but can never do so be
Unfortunately you are fighting in the battle where you can't win. When Coinpoker had a takeover i thought people like Pads will do something good about it, or even shut down the HU, but instead it became completely unbearable. They are just allowing lowest level cockroaches to syphoon the money out of the system without repercussions and they are giving them also boost to report other players who are trying to play and hold the lobby. Just the fact alone how rake is higher on HU tables than 7 max when you play HU tells you everything you need to know, they dont care, they just care to tax whoever is there to play the recreational and that's it. And we all know fish is drawing dead in HU pretty much, so their whole model doesn't make any sense because these bumhunters aren't playing 7max tables so they don't create game somewhere else with those profits, they just occupy HU tables and that's it and fish just lose money more quickly instead of having the opportunity to at least bleeds out longer. So if they would allow king of the hill battle, that would naturally create more demand for some battles to happen (and with current rake its not happening) but it wouldn't solve the problem where fish just gets destroyed so fast but at least it would go to people who are incentivized to fight for the lobby not the ones who aren't so it would at least create more game in some way.
@coinpoker_rep
hello, could u address why withdrawals are no longer instant please?
So instead of jumping to the conclusion of "they are stealing my money" next time jump to the conclusion of "have i broken ToS?"
+1... is there a reason it has changed? I assumed the (near) instant withdrawals was done via on-chain contract, so not sure the new method could actually be easier/more efficient. Was their some soft of abuse in the system being done by players? Any insight is appreciated, as the speed of withdrawals is certainly one of the things that attracted me to this room
After this, they sent another follow up email and eventually freed up my account and I was able to withdraw so I am very happy about that.
Glad to hear that was sorted out, I DM'd TheGodson for his username and escalated that.
You are allowed to P2P but in this case it may have been the size of the transfer or the player you sent it to, or if they immediately cashed it out etc. that caused a security flag.
Sadly, it seems that Coin_poker stopped posting here. It'd be nice if he could answer the various questions that have been asked here recently.👍
Apologies for the absence, our Discord has been growing rapidly fast lately but we will still be posting here.
+1... is there a reason it has changed? I assumed the (near) instant withdrawals was done via on-chain contract, so not sure the new method could actually be easier/more efficient. Was their some soft of abuse in the system being done by players? Any insight is appreciated, as the speed of withdrawals is certainly one of the things that attracted me to this room
I'm chasing this up now with the team to get a better reply for you, I know we've had a large uptick in the number of players over CSOP in September and prior to that though. The site is growing rather fast in player base.
We'll aim to get things back how they were asap, I believe they still are relatively fast though, our withdrawal times are quite competitive. People will only tend to post about when they're slow, but not when they're fast.
How long do withdrawals take generally?
Withdrawal Update
After speaking with our Head of Support, here’s the latest update on withdrawal times:
Withdrawals are currently averaging 18–24 minutes. This is due to increased checks by both our Game Security and Security Department.
With higher withdrawal volumes, it’s essential that the correct security measures are maintained. These checks take a little longer but ensure player safety is fully protected.
Even with these extra steps, our withdrawal times remain very competitive within the industry.
These checks are in place to safeguard all players, especially with the recent large increase in our player pool.
We are also exploring additional resources to help bring withdrawal times down while continuing to put your safety and security first.
I’ve gathered some feedback from our Discord on our withdrawal times:




