[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread
We’re very excited to open this thread in order to assist you, our valued Americas Cardroom players, with any questions or concerns you may have.
We at ACR strive to improve our product everyday so feel free to use this thread for all comments and suggestions of ways we can make your online poker playing experience as enjoyable as possible.
We look forward to hearing from you!
The ACR Staff
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Edit/MH:
Haven't seen any Russian or Belarus players at cash games recently- are they being blocked?
not really. I play omaha games both high and high low from 0.5/1 to 3/6 and Russians, Ukrainians, Belarusians and even some Georgians, Kazakhstanis are always present.
However in the last month I have seen many Englishmen at the pot limit tables, but really many, "there is always" at least 1 Englishman at the table.
and this month I also saw some Norwegians and I had never seen them before, Finnish Swedes yes, but never Norwegians.
Is depositing through bitcoin as simple as googling how to buy bitcoin with wallet than transferring to ACR? Would appreciate if anyone could tell me the process... I think it's download a bitcoin wallet, buybitcoin through the wallet to fund it and then transfer to ACR from your wallet.
someone correct me if im wrong but I believe both Skrill & Neteller have features like Cash to Crypto Sending (or something called like that) where you can just keep your wallet in preferred currency and send Crypto to anywhere. I used to do this to fund a different pokersite, likely works the same for ACR. This way you dont need to download a bitcoin wallet or buy bitcoin on its own and you have a solid secure e-wallet.
Hello
I experience increasing CPU usage during a session. It starts from 10-15%% and goes up to 70+
i have i5-13600KF 3.49 GHz. NO problem w other rooms. This issue is only at WPN
Do you have the same ?
This new poker races thing looks like ACR is leaning into bots as a feature and hiding the mechanics of it behind mario kart.
It looks like they just simulate early round play in a tournament and then tell you whether or not your bot has made the FT, where you can take over.
This new poker races thing looks like ACR is leaning into bots as a feature and hiding the mechanics of it behind mario kart.
It looks like they just simulate early round play in a tournament and then tell you whether or not your bot has made the FT, where you can take over.
4. ARTIFICIAL INTELLEGENCE (sic)
4.1 Our use of Artificial Intelligence. You acknowledge and understand that:
4.1.1 during the early rounds of the tournaments, you will be matched up against virtual (rather than real-world) opponents generated by software that utilizes AI technology (“AI Software”);
4.1.2 The virtual opponents (“AI Opponents”) can refine their strategies by studying patterns in your play;
4.1.3 All AI Opponents share the same level of skill and adeptness, and their win rates over time are consequently identical;
4.1.4 Each AI Opponent employs a unique playing style and the variable among playing styles is aggressiveness in betting patterns;
4.1.5 The playing styles maintained by the individual AI Opponents in any given tournament are randomly generated by the AI software.
4.2 Prohibited Use. You acknowledge and understand that:
4.2.1 you are prohibited from using software programs that are designed to enable artificial intelligence to play on your behalf on our Platforms including, but not limited to, opponent-profiling software, cheating software, automated computerized software or any other equivalent mechanism, or anything else that we deem enables you to have an unfair advantage over other players not using such programs or systems (“Prohibited Software”); and
4.2.2 we will take measures to detect and prevent the use of such programs using various methods (including but not limited to reading the list of currently running programs on your computer).
Anyone keep getting questions while playing to see if they are a bot? I answered wrong once and they had to investigate my account and said I am fine to end up getting another problem solve question to see if I am bot again haha. I am not a bot acr...
Yeah I got that once, it put it so far away from tables I almost missed it.
After installing newest software, now the active table just jumps around everytime anything at all happens.
Made it completely unplayable for me. Had like a dozen misclicks thinking action was on a table that it wasnt on
This is the feature I wanted--but not like this!
I gave up using it. Try Intuitive Tables instead, I think it's the best option.
That's basically it, but the step "buy bitcoin through wallet" has a lot of possible permutations. Technically a wallet is just a place to store your bitcoin and you need to purchase the bitcoin through another broker, sometimes called an exchange. The exchange is a website where you can deposit dollars (or other real currency) and then use those funds to purchase bitcoin. Then you can transfer those bitcoins from the exchange to your wallet. It's a bad idea to transfer from the exchange to ACR
Can also use Paypal now. And use Litecoin, MUCH faster and much cheaper to transfer.
WTF with the client, normally i get tables black few times a session, today it was lagging almost constant, I had to restart the client close to 100 times. My PC is absolute high end notebook, how its possible they cant make normal soft? Anybody any tips how to get rid of blacking out of tables and windows?
No idea, but I got the issue the other user spoke of, where tables kept randomly becoming active. For example, I couldn't hover over a player to see a country since focus got taken by another table (even though no action there), unless I did it 3 or 4 times. But then later on it seemed to settle down. I tried turning the "activate table" feature and back off a few times, I don't think that was what helped.
Does the client work on Windows 7? I installed PokerKing today but the software won't launch.
Hey! Are bots still present in midstakes cash game here? On reg tables or blitz or both? If so, does anybody know how to identify/exploit them, if possible?
what happened to the 4m tables??
I started recently playing on ACR again and I wanted to do a cash out since Saturday 1/18/2025. My username is two pears. Even though all the information is there, it keeps getting rejected. I have been waiting two days on this recent upload and have not received any response. Please approve my documents so that I can cash out my money!
I started recently playing on ACR again and I wanted to do a cash out since Saturday 1/18/2025. My username is two pears. Even though all the information is there, it keeps getting rejected. I have been waiting two days on this recent upload and have not received any response. Please approve my documents so that I can cash out my money!
Stud 8 games this week have been nuts. I am MemphisDryRub. I ran so good the other night lol.
Did you get an email explaining why it was rejected? They should have sent you one that told you what you needed to do. It also may be a play thru thing if you had also recently deposited.
Stud 8 games this week have been nuts. I am MemphisDryRub. I ran so good the other night lol.
Did you get an email explaining why it was rejected? They should have sent you one that told you what you needed to do. It also may be a play thru thing if you had also recently deposited.
Yes, it has been! I'd love to play some more, but not liking this slow response time to getting my money off. It was declined again so will probably have to wait another 2 days. That's just crazy!
They didn't even give a reason. This was the email:
Hello
The Credit card verification photo(s) that we received for your account has been DECLINED for the following reason:
We kindly ask that you:
1. Take a new picture(s) correcting the issue(s) described above
2. Upload the image(s) again through the Cashier so we may complete the review as soon as possible
IMPORTANT: If you did NOT recently upload any documents to your account, please contact us immediately regarding this email.
For your account security, all documents must be approved before proceeding with the next steps.
Thank you for your understanding and cooperation during this security process.
Best regards,
Customer Solutions Team
I am guessing it is because they have three sections to upload your credit card and the third section says if you use someone else's card, upload a bank statement. But I used my own card and they wouldn't let me submit unless I had a document in that section, so I uploaded the credit card image twice. Can't even talk to anyone about it without a day or two in between with emails. Terrible communication. I might not play on there anymore because this is not cool. Took my money for a deposit in minutes, but want to take 6 days + another 2 probably to let me take my money back out.
First rejection was because even though they requested only my identification - they really wanted front, back and a picture of me holding it.
Second rejection was because I screenshot my photo onto paint to reduce the size of the image because they won't accept over 4MB. I uploaded this a day after my identification - so it took 3 days for them to reject this. They said the image was a scan. I tried to explain that it was a photo and they never responded so that wasted a day.
Third rejection, I figured out how to get the image smaller on my phone and resized it. Sent the new images and received that email above. No explanation just declined. Trying to get support and have a real conversation is a joke. I'm going to have to figure out what it is they want on my own and wait an additional 2-3 days to figure out if that is really it.
Pretty sure they are hoping I just lose my money in that time and deposit again without having to withdraw.
Stud 8 games this week have been nuts. I am MemphisDryRub. I ran so good the other night lol.
Did you get an email explaining why it was rejected? They should have sent you one that told you what you needed to do. It also may be a play thru thing if you had also recently deposited.
I've started the stud 8 games everyday multiple times a day since Saturday and played a long time, sometimes even on 2 tables. If they cared, they would help me a little faster, but they don't seem to care about that.
Have I also seen you at some omaha tables besides stud8?
I saw your name and thought "funny", I love pears 😀
However, I read that you have problems with the withdrawal, have you never been verified?
I started recently playing on ACR again and I wanted to do a cash out since Saturday 1/18/2025. My username is two pears. Even though all the information is there, it keeps getting rejected. I have been waiting two days on this recent upload and have not received any response. Please approve my documents so that I can cash out my money!
Have you done a cash out with them in the past? If so, did you use crypto or another method. I only ask because I use to cash out with crypto and everything has been smooth but haven't cashed out in a few years now so I'm not sure if things changed.
Have I also seen you at some omaha tables besides stud8?
I saw your name and thought "funny", I love pears 😀
However, I read that you have problems with the withdrawal, have you never been verified?
I am guessing you won from me, haha... actually I don't remember seeing your name, but yeah the Stud8 was nuts one night.
Are people really that bad that they raise/reraise with an 8 showing on the first card? For the life of me, it didn't matter, they ended up taking my outs every time. Any time I had a huge draw, I bricked, lol. Three to straight/low/flush twice to start. Bricked both completely.
I did read Ray Zee's book a long time ago. I just wonder sometimes if people are using known cards or something to make these weird plays. I noticed this in a live WSOP razz tourney too... so many players would stay/raise with 7 or 8 showing, hit a pair of KK, and STILL stay in there until the end. (this was a $1,500 event so I don't think they were all that bad) I think I'm done playing this game for a while, but I am genuinely curious if I am missing some reason why some people play it so badly yet win. (both in Razz and Stud8, haha)
Hey! Are bots still present in midstakes cash game here? On reg tables or blitz or both? If so, does anybody know how to identify/exploit them, if possible?
Yes they are. Stay away!
Actually, more seriously... at 25 and 50NL, I am thinking some of the players might not be bots, but play like bots. I don't have sample size to confirm. I know that on Global or another site, the players were able to figure out there was collusion going on, because people weren't seeing enough all in hands with aces vs kings or ace king. They figured out and proved it was due to collusion (the ring wasn't playing their big pairs if no one else had an ace, or something like that). I am finding that I very rarely see AA vs KK or QQ. I am thinking that either there is some collusion, or, some of these Russian players actually fold QQ and maybe even KK to an all in preflop. Anyone have any thoughts on that? Sounds crazy I know, but I know for a fact I've seen hands like QQ and JJ only call a three bet even in the seats where they're always a 4 bet.
Thank you guys for getting back to me. I ended up checking my account and it was approved without me sending any more documents in. Don't know what that declined email was about.
New question - If you win a progressive bounty tournament shouldn't you get 2nd place bounty + 1/2 of 2nd places bounty + your bounty that is shown?
I am pretty sure I just won the persons bounty and not the bounties behind. When I look at tournament history it combines those two amounts.
I usually play on Ignition and the tournament history puts every bounty separately right when it is won.
Have any insight on this? I contacted support, but they never responded to the verification email, so I don't know how long it is going to take to get a response.
I am guessing you won from me, haha... actually I don't remember seeing your name, but yeah the Stud8 was nuts one night.
Are people really that bad that they raise/reraise with an 8 showing on the first card? For the life of me, it didn't matter, they ended up taking my outs every time. Any time I had a huge draw, I bricked, lol. Three to straight/low/flush twice to start. Bricked both completely.
I did read Ray Zee's book a long time ago. I just wonder sometimes if people are using known ca
maybe I won... 😀
Yes, stud8 4-8 and 5-10 have no shortage of crazy action, too bad 10-20 and 20-40 rarely open.
they had razz, if I remember correctly they took it away during 2019.
Setting up have tables to show chips/money as BB. First few tables are BB but then one shows up with dollar amounts. This is 6 max cash games. Now all tables are cash instead of BB. Had to go to settings and fix it again.
Setting up have tables to show chips/money as BB. First few tables are BB but then one shows up with dollar amounts. This is 6 max cash games. Now all tables are cash instead of BB. Had to go to settings and fix it again.
Regardless of what your settings are, you should be able to to just click anyone's stack and it will convert it to BB or cash/chips.