[888poker] (ROW) Official Players' Thread

Hello again 888Rep!

Thank you, of course, for such a quick response... but what is this?

I don't need these general replies!

I'm copying my previous post here again:

This isn't a response to my previous posts!
This doesn't correspond with the comments and questions I asked you in my previous posts...

Why aren't you responding to my comments regarding the legality of such requests?

Why are you trying to blackmail your own users?
You're withholding users' funds, thereby trying to force them to fulfill any of your requests illegally!

You ignored my previous comments and questions regarding the legality of such requests!
The question is why? Because they don't exist?

I'm not happy with your illegal requests and manipulations...

All your requests must comply with the law and the terms of the agreement!
You're taking on too much! Don't you think so?
I'm tired of you ignoring my questions and comments regarding the law and the terms of the agreement!

I'll explain again: you can't request whatever you want! Your requests are strictly regulated by law and the terms of the agreement!

Please copy for me the excerpt from the section of the rules that states that every user is required to provide you with their personal financial history and Skrill balance!

Also, I remind you that there are no legal grounds for blocking my account!
It's been almost three months since you restricted my account...
and you still haven't told me the reason for the block!

Please don't ignore any inconvenient questions!
Also, review my previous posts, in which I described the entire situation...
Please give me a detailed answer based solely on the law and the terms of the agreement!

My username : im44bet
Thank you!

It is still not processed, it shows up in withdrawals, but I can't cancel it and it does not go through...
It's almost been a month....

From support below,

Member's withdrawal was already approved and released on our side, and neteller are still available for withdrawal option.

Kind regards,

Support reply,
We’ve already informed the member about the documents needed to reopen the account, as requested by our specialized team. As for the member’s question, please note that under our User Agreement, we may request additional documents when necessary to verify and protect the account.

Thank you

Actually would be funny if real money wasn't involved. Was tempted to deposit as been emailed several deposit bonus offers but thanks to this thread absolutely NO CHANCE.

Hello 888Rep!

Under our User Agreement:
Please copy an excerpt from the user agreement!

Request additional documents:
Additional documents does not mean you can ask for anything you want.
Copy the excerpt with the list of additional documents from the user agreement!

Necessary to verify and protect your account:
What's the need for this if my account is already fully verified!

What was the reason for the initial blocking of my account? I've asked this question about the hundredth time...

Who are you protecting my account from? From me?
Are you also probably protecting my money from me by illegally withholding it?!

Support888, what you're doing is deceiving and misleading!
Customer support - you simply don't live up to your name! Think about it...

My username : im44bet
Thank you!

Hi, I made a withdrawal over 2 wks ago and it hasn't come through yet. I have also not received any notification from support regarding my withdrawal so I'm just following up. Let me know if I can be of any assistance in expediting this process.

Username: GetMyCoffeee

Sent this over to be checked for you.

Regards

I have been trying for 10 hours straight, but the cashier system still does not work. Could someone please provide me with the official email address for document verification?

Hello, can you tell me if it's possible to use the browser room converter alongside the 888 client? Is this a violation?

In my challenges page it said I had completed the $20k Poker waves big blue freeroll one but I never received a ticket. I am not writing this to request the ticket as I will explain below that I think it was an error.

When I looked at what had to be done to complete it, I had to do one of the following: win 100 hands in cash games min stakes 1c/2c (did play cash but only played 250 hands or so and know I didn't win 100 hands), finish 5 or more tournies in the money(don't play buy-in tournies on 888) or knock out 10 or more players in any PKO or mystery bounty tourney(again don't play these).

I have no idea why it said I completed it but it seems to have corrected itself. The reason why I write this is relating to my previous suggestion of adding a green tick to completed tasks.

In your response to that message you misunderstood and assumed I meant the challenge itself which is indeed ticked when complete. I will clarify to hopefully avoid a misunderstanding, I am referring to the tasks within the challenge itself, say the three in my example above, 100 hands won in cash, 5 tournies cashed, and knockouts in PKOs. They all remain unchanged with no indication of which are complete. All I am suggesting is for some clear indication such as a green tick beside them.

Thanks for your time.

Withdrawal still says IN PROGRESS, I think you got wrong information, can you check that again its 1000USD withdrawal, 2025-09-02.

I have asked for this to be checked for you.

Regards

Hello, 888 rep.
My nickname is Mrwheelchair.
I've been "fighting" with you for five months now, and I'm still "temporarily blocked."
You can check, or I'll send you all the evidence that I've sent you my documents ten times, and you've been getting the same messages asking for them, even though you didn't point out my mistakes in letters or documents.
Your last letter:

I've answered everything you've asked, and in response - two months of silence and frozen funds in my account.
I'd like to ask you to return my money to my linked and verified Skrill account; I really need it now. I've given up on my account; you're not helping me at all, only harming me by ignoring me.
Thank you in advance.

I sent this over for you.

Regards

Is the free genie spin in the casino completely gone? No more there since a few weeks.

Thx.

Yep the only one left is the one when you deposit x amount.

If you give me your poker user name I will get it checked for you?

Hello!
My account has been frozen for about a week now. I uploaded the documents through the cashier as requested, but I still haven’t received any response. Is there any way to speed up this process? username: urlovinarms
Thank you!

Subject: Delay in bankroll refund after full verification process

Hi everyone,

It’s been over two months since I started the verification process with 888poker to withdraw my bankroll.
All the requested documents were sent twice (in both PDF and JPEG format), and the last submission was two weeks ago.

Despite multiple follow-ups, I still haven’t received the refund, and the support keeps saying that the verification is “under process”.

Has anyone else in the poker community experienced such long delays with 888poker lately?
I’d appreciate if @888Rep could please look into my case.

Thanks,
SUUR_BEN

Hi,

I was sent an email from 888 operations via a no-reply email and did not provided any means of replying or responding to their request. I am trying to respond to the operations team's. Is their email: Operations Team

If that is not their email address, could you pls provide the relevant one so I can reply to them?

If its the right email, could you pls help chase them up on it?

Thanks!

Username: GetMyCoffeee

Hello, I haven't received an answer to my question. Can I use the H2N converter for another browser room while playing 888?

Hey 888rep.

I was about to deposit 10$ and then got offer that if I deposit 50$ more, I get additional 10$ as an immediate bonus. So I clicked the offer and then deposit amount changed to 60$ and I paid that. The problem is that I never got the promised 10$ immediate bonus. Can you please get this sorted out so i get my 10$ bonus balance asap. Thanks.

account ugf539
deposit ID 878815378551

Do you use the 888 browser to play poker?