[CoinPoker] - Official - Bringing the Game Back to Players
[CoinPoker] - Official - Bringing the Game Back to Players
8
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[CoinPoker] - Official - Bringing the Game Back to Players

Hello Everyone,
This is the Official Thread of CoinPoker (previous thread)

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05 July 2018 at 04:51 PM
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2535 Replies

8
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by burberryworld m

Anyone know the best way to get CHP into fiat?

Hi, CHP is naturally traded away to zero as you play as part of the rakeback system. We recommend that players only buy/have enough to play with, so never technically have to sell it. In answer to your question, there are ways to do it; for example, send your CHP to a web3 wallet like MetaMask and make sure you’re on the Polygon network, then use Quickswap; it’s the main DEX for CHP. Then send to a major exchange like Coinbase and make sure you send via the correct network: Polygon/matic or ERC20, then sell to your chosen currency.


by Razor Braun Fei m

probably already been asked but is there any plans on adding features like sit out next BB all? being able to waitlist from the lobby? ability to filter to a specific stake?

Hi, we have a major product update coming soon. I have not heard of any of these in those updates, but I will pass these to the relevant team that is dealing with it. If I get any more information, I will share that here.


Do old accounts automatically get the 33% rakeback??


by BGnight m

Do old accounts automatically get the 33% rakeback??

Hi all accounts old or new get 33% rakeback as per the rakeback terms and conditions


Hey!

Im a new affilitae starting with you. Today you banned one of my players account saying he has an old account. I tried to contact support but it seems there is no official support channel for the affiliates?

Can you get me in contact with one of your Affiliate-managers or VIP-managers. Im worried if I should keep doing the referral business or swift to some other rooms.

Thanks!


by PotentialEV m

Hey!Im a new affilitae starting with you. Today you banned one of my players account saying he has an old account. I tried to contact support but it seems there is no official support channel for the affiliates? Can you get me in contact with one of your Affiliate-managers or VIP-managers. Im worried if I should keep doing the referral business or swift to some other rooms. Tha

Hi, your player should email support([email protected])from the email that’s registered to the banned account. This is the best way for them to get it sorted. As for support for affiliates, if you go to the affiliate dashboard, there’s a support tab which you can raise a ticket with. Please see image.



Hi
Im new on coinpoker created account make deposit and when i withdrawal money coinpoker ask me kyc i sended all documents and i get banned because one of my friend already playing Hu games from my country . get banned and money forfeited. i ask them how i can verify myself i offered streaming too but they just ignore me not answering .


by SuperMario44 m

Hi
Im new on coinpoker created account make deposit and when i withdrawal money coinpoker ask me kyc i sended all documents and i get banned because one of my friend already playing Hu games from my country . get banned and money forfeited. i ask them how i can verify myself i offered streaming too but they just ignore me not answering .

Please post your username and I can ask support to take another look, or DM me when you're able to - you currently have 2 posts on 2+2, a few more may be required before you can DM.


Username:Cardfather


by SuperMario44 m

Username:Cardfather

Hi security replied that they have communicated to you the reasons for account closure. Based on their internal investigation, they've identified multiple accounts created in violation of the platform’s Terms of Service (section 4.5, duplicate accounts). All actions taken were fully supported by evidence and we take this very seriously for the security of our playerpool. They've found strong links between several (5) different accounts not new to CoinPoker. If you'd like to file a complaint you can do so by clicking the Anjouan site seal in the bottom left corner of the homepage.


by Coin_poker m

I'm chasing this up now with the team to get a better reply for you, I know we've had a large uptick in the number of players over CSOP in September and prior to that though. The site is growing rather fast in player base. We'll aim to get things back how they were asap, I believe they still are relatively fast though, our withdrawal times are quite competitive. People will onl

It has been non automatic for sometime now even before CSOP.

Feels like it needs to manually go through a person in charge and he has to approve each transaction because the time taken to approve every withdrawal is different. It take from minutes to hours to days even.

Since coinpoker is still promoting instant deposits and withdrawals on the website, I do hope this can be fixed and ideally swapped back to fully automated if there is no problem with the user account.


New player on the site,
Love it...
Im formally from global poker,

The best format is a rec friendly format,
That is what keeps the fish coming.

Huds only ruin the game..

Im generally a loseing player and dep monthly, I just enjoy the game and trying too get better..

Huds just screw it up. Global was so much fun too play..

I wouldn't mind a spot too place notes manually like global but not huds.


by BRONXSPARTAN m

New player on the site,Love it...Im formally from global poker,The best format is a rec friendly format, That is what keeps the fish coming. Huds only ruin the game..Im generally a loseing player and dep monthly, I just enjoy the game and trying too get better..Huds just screw it up. Global was so much fun too play..I wouldn't mind a spot too place notes manually like global bu

Hud's are allowed on this site fyi.


I've been getting a weird network error when I have been trying to login to the app the last few weeks. The tech team at CP looked into it and think that my internet provider, AT&T Fiber, may be blocking their some of their domains. I am able to login using a VPN, but this error came out of nowhere and seems odd. Has anyone else here experienced this issue? Is there a better work around than using a VPN?


by nwes144 m

I've been getting a weird network error when I have been trying to login to the app the last few weeks. The tech team at CP looked into it and think that my internet provider, AT&T Fiber, may be blocking their some of their domains. I am able to login using a VPN, but this error came out of nowhere and seems odd. Has anyone else here experienced this issue? Is there a better wo

I get the same error once or twice opening the client but just clicking restart would eventually work for me.


Was logged out in the middle of several hands last week and left unable to log back in with the client saying the account was suspended. I checked my email and was told that my account had been frozen because of "strong indications" I was using prohibited software.

I use a HUD during hands and that's about it.

I've emailed asking for an update on the situation to both the security team as well as sending several emails to the [email][email protected][/email] email and have gotten no response back for several days. Is there anything else I can do? I've got no idea what's triggered this.


by hello_joe m

Was logged out in the middle of several hands last week and left unable to log back in with the client saying the account was suspended. I checked my email and was told that my account had been frozen because of "strong indications" I was using prohibited software. I use a HUD during hands and that's about it. I've emailed asking for an update on the situation to both the secur

Hi sending multiple tickets to support will put you back in the queue. The best thing you can do is wait for security to respond. Can you please provide your cp user name and I’ll come back with an update but they may respond before then thanks


by camden123 m

I get the same error once or twice opening the client but just clicking restart would eventually work for me.

That used to work for me, but not any more. Who is your internet provider? Just wondering if AT&T is all of sudden blocking CP.


by nwes144 m

That used to work for me, but not any more. Who is your internet provider? Just wondering if AT&T is all of sudden blocking CP.

Mine is Spectrum


by Coin_poker m

Hi sending multiple tickets to support will put you back in the queue. The best thing you can do is wait for security to respond. Can you please provide your cp user name and I’ll come back with an update but they may respond before then thanks

Thanks for the quick response - does that mean I should send another email now to Coinpoker? I don't want to be spamming the support email address unless you're saying that's the appropriate thing to do.

I've sent you a private message in the meantime.


by hello_joe m

Thanks for the quick response - does that mean I should send another email now to Coinpoker? I don't want to be spamming the support email address unless you're saying that's the appropriate thing to do.

I've sent you a private message in the meantime.

Hi you won’t be able to pm me untill your more active Do Not keep spamming support you will just put yourself to the back of the queue please respond to this thread with your cp username and I can get some info for you thanks


I think this site has real potential. I'd like to hear your plan to attract more MTT players. I assume that is a goal?


any news about hilo games?
4, 5 and 6 cards.


by PlayinBroke m

I think this site has real potential. I'd like to hear your plan to attract more MTT players. I assume that is a goal?

Hi our goal’s always to keep growing the player base. We’ve got some major updates in the works, and we’ll be posting regular info drops as they roll out. Stay tuned to our socials to keep up with what’s coming.


by Cubeblue m

any news about hilo games?
4, 5 and 6 cards.

Hi there’s no news on this at the moment after checking in with the team that handles updates. We’re always keeping an eye on player feedback and suggestions.

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