[888poker] (ROW) Official Players' Thread
Howdy Folks,
Gibraltar based, licensed and regulated, 888poker has had a record breaking year thus far with several mile
Dear Sir or Madam, as was already the case last time, I have once again been waiting for a long time for my payout. Such delays were not common in the past. Although the last payout was eventually made after several weeks, this cannot be considered a reliable process.I therefore kindly ask for a prompt clarification and for information on when the payout can be expected.usernam
Sent over.
Regards
Hello, 888 rep. My nickname is Mrwheelchair, and Im tired of 888poker tbh. I've been "temporarily banned" for 7-8 months now, with no progress and no explanation for the ban, what I need to give up, etc.I realized long ago that you simply don't want to move my case forward and unban me, but I've already asked for my money back five times. I received my last message a month ago,
Hello, 888rep! Happy new Year!
Still no progress, please take action.
Hello 888rep,1 hour ago I received this E-Mail: Can you please forward my feedback to them? I've written you my screen name in a pm. Thanks!Hello, thank you for your message. Recently I had a larger win on my account and therefore requested a withdrawal. The Visa card I used previously for deposits and withdrawals applies a relatively poor EUR / USD exchange rate, so I decided
Hello 888rep,
I've just received the following e-mail:
I think there is a misunderstanding. In my previous message I already explained why I made a small deposit followed by a withdrawal. If your colleagues need any further details, I would be happy to answer any specific questions. In any case, I have not received any other e-mails apart from the two e-mails I posted here in the forum.
Hi, i need help with my verification, i already send my original docs and get rejected, my user on 888poker is "dificult" same as here
Hello 888rep,I've just received the following e-mail: I think there is a misunderstanding. In my previous message I already explained why I made a small deposit followed by a withdrawal. If your colleagues need any further details, I would be happy to answer any specific questions. In any case, I have not received any other e-mails apart from the two e-mails I posted here in t
I replied to the E-Mail and the issue seems to be solved. I've just received the withdrawal confirmation.
Software now deals the cards in descending order eg. higher card presented first and because you get your cards individually when you see a 5 first you know your screwed.
Not sure why they didn't change the deal to make both cards visible at the same time then it wouldn't matter.
Even led to someone questioning the RNG on WSOP.
Hi, i need help with my verification, i already send my original docs and get rejected, my user on 888poker is "dificult" same as here
Sent this over for you.
Regards
I replied to the E-Mail and the issue seems to be solved. I've just received the withdrawal confirmation.
Good to know.
Hello
What's the best way to contact support? I'm traveling outside the country I live in for a few months and can't access live chat. Before I left, I raised a withdrawal issue with live chat and they told me I would receive and email from support that would help me. That never arrived. I also asked for an email address where I could contact 888 support and the one provided bounced back when I tried to contact it. Facebook and X accounts don't reply to my messages.
HelloWhat's the best way to contact support? I'm traveling outside the country I live in for a few months and can't access live chat. Before I left, I raised a withdrawal issue with live chat and they told me I would receive and email from support that would help me. That never arrived. I also asked for an email address where I could contact 888 support and the one provided bou
You can reach them in the cashier.
Regards
Hello from 888poker,
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Anyone else having issues with the tables not staying in the same layout when you login again? I have save layout clicked in settings but everytime I logout I have to go through tiling and sizing them again.
Hi all!
I”m wining player at 888 and verfied. They temporary blocked my account for 1 month…. For background check… ok
I never use any shitty script.
For an account check 1 month? What a joke is this. In 2025-2026.
But.
Time is up.
When I receive back my account?
Why I need to waiting for months? You give me this time line. Time is up. Waiting waiting and nothing happens nonody help nobody cares.
When do you make anything with my case? Why dont enough 1 month?
Incredible.
Hi all!I”m wining player at 888 and verfied. They temporary blocked my account for 1 month…. For background check… okI never use any shitty script.For an account check 1 month? What a joke is this. In 2025-2026.But.Time is up. When I receive back my account?Why I need to waiting for months? You give me this time line. Time is up. Waiting waiting and nothing happens nonody help
Sent this over for you.
Regards
MapleSyruppp
Why is it so difficult to contact customer support? Socials are dead. Email doesn't work. Live chat constantly disconnect and live chat agents don't follow up when they say they will.
From support,
As per the member, he is currently in Thailand. Since we no longer operate in that country, the member is unable to log in to the client.
Kind regards,
HelloWhat's the best way to contact support? I'm traveling outside the country I live in for a few months and can't access live chat. Before I left, I raised a withdrawal issue with live chat and they told me I would receive and email from support that would help me. That never arrived. I also asked for an email address where I could contact 888 support and the one provided bou
Sorry but just to say that I have sent your original query over to support for you and they should contact you soon.
Regards
Received an e-mail about the cardstrike promo but no date is mentioned and it is not active atm. I got same notification last month and card strike wasn't there. Does it appear at random times after the mail?
There is no mention of it in the client either this time or last.
Cardstrike is working now and the key difference in the mail about it was a date was present so even the mail had whatever bug caused it.
Also happy to see a couple of the freerolls have reappeared.
From support,
As per the member, he is currently in Thailand. Since we no longer operate in that country, the member is unable to log in to the client.
Kind regards,
I understand this. Before I left for Thailand I contacted Live Chat to help me with a withdrawal issue. Live Chat could not help me, but told me 888 customer support would contact me by email in order to help me. That email never arrived. I am requesting that customer support contact me via email to assist with my withdrawal request, as the Live Chat agent told me they would. Here is a screenshot of the Live Chat.
Dear Sir or Madam,
as was already the case last time, I have once again been waiting for a long time for my payout. Such delays were not common in the past. Although the last payout was eventually made after several days, this cannot be considered a reliable process.
I therefore kindly ask for a prompt clarification and for information on when the payout can be expected.
username: newgopu
I understand this. Before I left for Thailand I contacted Live Chat to help me with a withdrawal issue. Live Chat could not help me, but told me 888 customer support would contact me by email in order to help me. That email never arrived. I am requesting that customer support contact me via email to assist with my withdrawal request, as the Live Chat agent told me they would. H
Dear Sir or Madam, as was already the case last time, I have once again been waiting for a long time for my payout. Such delays were not common in the past. Although the last payout was eventually made after several days, this cannot be considered a reliable process.I therefore kindly ask for a prompt clarification and for information on when the payout can be expected.username
Sent this over for you guys.
Regards
