[888poker] (ROW) Official Players' Thread
Howdy Folks,
Gibraltar based, licensed and regulated, 888poker has had a record breaking year thus far with several milestones including; launch of PokerCam and Team features, 132% year-on year growth in liquidity, EGR winner of Best Poker Software, EGR winner of Socially Responsible Operator of the Year, two Team 888poker 2011 WSOP Bracelet Wins and now another two Team 888poker players at the 2011 WSOP Main Event Final Table –yes, we have two November Niners!
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Regards,
Aaron
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Hi guys,
Can you please add your poker user names to the posts where you are having issues as this will save a lot of time for all concerned,
Thank you.
FYI,
To clarify, member needs to meet our verification requirements, it must:
Be dated within the past three months,
Clearly show their full name,
Display their current address, and
Include the date of issue.
If any of these details are missing or unclear, the document may not pass our verification standards. We recommend double-checking these criteria before resubmitting.
Kind regards,
*
In future anyone reporting other players for cheating, collusion etc must give me their user names ok guys.
Regards
*
Just got this from support,
To assist member moving forward in the verification process, we recommend the following:
Submit a Certified English Translation: If the document is not in English, they will need to provide a certified English translation of the document, along with the original version. This ensures the document meets our verification requirements.
Clarify Address Changes: If their address has changed since registration, they can mention this when submitting the documents so we can upda
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Edit/MH: Previous thread.
Hello,
I've read about the refunds and since 888 is my mainsite I wonder if I was a victim. I've asked in livechat if I'm getting refunded but they gave me a very shady answer and instantly cut off the connection. So I may aswell ask here.
I have an issue where I can't withdraw my money. Support ignores for over 1 month giving me an answer to why my account has been temporarily.
Does anybody else have this issue?
Where and how to sue them?
Are there any plans to resolve this issue? The seat appears empty but it is impossible to seat upon clicking on it.
This issue has been there for months, no wonder GG, even with superusers, has the biggest pool. Their software is flawless.
Hmm, that never happened to me.
Are there any plans to resolve this issue? The seat appears empty but it is impossible to seat upon clicking on it.
This issue has been there for months, no wonder GG, even with superusers, has the biggest pool. Their software is flawless.
As they have stated multiple times starting 4-5 Years ago, they are aware of this bug and it will be fixed soon. (not)
A player by the name of "Qegenith" is actively offering software that enables people to cheat effectively on your site. I would recommend serious, severe KYC checks and measures against this player.
Hello, I am asking for help in resolving this issue
my nickname saturrn8
email [email]molfarrr@gmail.com[/email]
I changed my region of residence to Croatian. Due to a change in residence, 888 poker room advised me to open a new account. The poker room closed the old account on its own and sent me all the money. It was December 29th.
A month has passed and I still have not received the money.
I didn’t break any rules, the poker room itself closed access to my account and offered to open a new account in a new country. That's exactly what I did.
Please help me resolve the situation, I no longer know who to contact.
I wrote to the support service, to the operations department, to my affiliate, and finally to the official discord channel 888. Silence everywhere, no answer.
Thank you.
Hello, I am asking for help in resolving this issue
my nickname saturrn8
email [email]molfarrr@gmail.com[/email]
I changed my region of residence to Croatian. Due to a change in residence, 888 poker room advised me to open a new account. The poker room closed the old account on its own and sent me all the money. It was December 29th.
A month has passed and I still have not received the money.
I didn’t break any rules, the poker room itself closed access to my account and offered to open a new acco
I have sent this over for you.
Regards
Do you ignore me too? Have players been refunded yet or not?
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yeah i had a few being processed, they all got sorted apart from this small one which is still being processed from 7th, thanks
Nearly 4 weeks for a silly little withdrawal, received email last monday asking for ID for the fourth time, went straight to live chat and got the usual, that'll be sorted by the day, been onto live chat 2-3 times the past week and same promises, no phone number for uk customers?
Hello,
I have account named ''fdang33''. I played 1 month in 888 poker (June-July 2023). After playing for 1 month and trying to withdraw money, they froze my account for investigation.
I was not able to finish this investigation and they banned me. I sent many documents, tried to contact them and ask for resolution but nothing was provided. Seems really hopeless.
Now I written messages to british gambling comission and other brunch as well, waiting for their responce and help in this matter. I demand to get proper responce about reasons of banning my account, which rules I have broken and why I can't withdraw my funds. Why I never got helpful reply from operations 888 department? This could be discrimintation by nationality.
I have all emails from them and all evidence.
Nearly 4 weeks for a silly little withdrawal, received email last monday asking for ID for the fourth time, went straight to live chat and got the usual, that'll be sorted by the day, been onto live chat 2-3 times the past week and same promises, no phone number for uk customers?
You should get it today I have been told.
Regards
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Hello,
I have account named ''fdang33''. I played 1 month in 888 poker (June-July 2023). After playing for 1 month and trying to withdraw money, they froze my account for investigation.
I was not able to finish this investigation and they banned me. I sent many documents, tried to contact them and ask for resolution but nothing was provided. Seems really hopeless.
Now I written messages to british gambling comission and other brunch as well, waiting for their responce and help in this matter. I de
I have sent this over for you.
Thanks
Good morning.
I made a deposit through LUXON PAY and the money was sent.
I sent an email before this directly through the app asking about the delay. Well, he spent hours saying he was suing.
Now it's saying it was canceled and my money didn't go back to my LUXON.
What is the reason for this? I've never seen anything like this, I use LUXON on all sites and it's always processed at the same time.
Where is my money and why was it cancelled?
I made a post on the reddit forum, on discord and sent an email.
I still haven't gotten any response
Transaction ID: 686563625943
Good morning.
I made a deposit through LUXON PAY and the money was sent.
I sent an email before this directly through the app asking about the delay. Well, he spent hours saying he was suing.
Now it's saying it was canceled and my money didn't go back to my LUXON.
What is the reason for this? I've never seen anything like this, I use LUXON on all sites and it's always processed at the same time.
Where is my money and why was it cancelled?
I made a post on the reddit forum, on discord and sent an email
You need to allow up to 72 hours for a reply.
Regards
Good morning.
I made a deposit through LUXON PAY and the money was sent.
I sent an email before this directly through the app asking about the delay. Well, he spent hours saying he was suing.
Now it's saying it was canceled and my money didn't go back to my LUXON.
What is the reason for this? I've never seen anything like this, I use LUXON on all sites and it's always processed at the same time.
Where is my money and why was it cancelled?
I made a post on the reddit forum, on discord and sent an email
Can you please give me your username?
